Senior Account Coordinator

Alera Group • Towson, MD

4h • $65,000 - $80,000 • Hybrid

About The Position

Alera Group is looking for a Senior Account Coordiantor. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

This position will provide support for our internal teams and clients.
We take a highly personalized service approach to clients’ needs and create value through teamwork and a focus on excellence in all aspects of our business.

Requirements

• College degree with 3 years of applicable work experience preferred, or a high school diploma with at least 7 years of applicable work experience
• Prior experience in an administrative and/or operational environment
• Previous work experience in the healthcare industry required
• Active Maryland Life & Health License required

Responsibilities

• Provide timely, courteous, and professional client service, including responding to inquiries, researching benefit issues, and problem-solving for clients, carriers, and internal staff
• Learn and facilitate the online FSA-COBRA renewal process; assist with open enrollment preparation and follow-up
• Collaborate effectively with internal team members and provide support to other Account Coordinators; assist in training administrative support staff
• Review, create, and update SBCs; maintain renewal paperwork in electronic files according to approved naming conventions
• Attend select client meetings (virtual and on-site) and maintain required CE credits to keep the Life & Health license active

Benefits

• Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED