Senior Academic Success Coach

Chicago State UniversityChicago, IL
38d

About The Position

Partner with students to develop and strengthen study skills, time management strategies, and effective learning habits tailored to their academic needs. Motivate students to take ownership of their academic progress by fostering self-regulation, goal setting, and persistence throughout their collegiate career. Maintain a caseload of students-including first-time freshmen, transfer students, and students on academic probation-and track their progress through proactive outreach, check-ins, and scheduled meetings. Identify and address academic, social, and personal barriers impacting student success, providing coaching or referral to appropriate campus resources (e.g., tutoring, counseling, career services, disability services). Develop and facilitate workshops, presentations, and programming that promote retention and progression for students at every stage, from first-year seminars to graduation readiness. Support campus-wide initiatives such as New Student Orientation, Welcome Week, Rise Academy cohorts, Sophomore Academy, Transfer Pathways, and Open Houses. Collaborate with faculty, advisors, and staff to enhance communication, coordinate student support, and accelerate progress toward degree completion. Collect, analyze, and interpret student data to evaluate effectiveness of interventions and improve services. Take a leadership role in the overall goal progress tracking and contribute to sales strategy and implementation processes. Participate in professional development, team meetings, and training sessions to remain current on best practices in student success coaching and higher education. Train, mentor and support other recruitment staff, departmental staff and members of the Student Success team. Support escalated program questions and requests for expanded information on nuanced and complex program questions

Responsibilities

  • Develop and strengthen study skills, time management strategies, and effective learning habits
  • Motivate students to take ownership of their academic progress
  • Maintain a caseload of students and track their progress
  • Identify and address academic, social, and personal barriers impacting student success
  • Develop and facilitate workshops, presentations, and programming that promote retention and progression for students
  • Support campus-wide initiatives
  • Collaborate with faculty, advisors, and staff to enhance communication, coordinate student support, and accelerate progress toward degree completion
  • Collect, analyze, and interpret student data to evaluate effectiveness of interventions and improve services
  • Take a leadership role in the overall goal progress tracking and contribute to sales strategy and implementation processes
  • Participate in professional development, team meetings, and training sessions
  • Train, mentor and support other recruitment staff, departmental staff and members of the Student Success team
  • Support escalated program questions and requests for expanded information on nuanced and complex program questions

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Educational Services

Education Level

No Education Listed

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