Senior Academic Advisor for ACE Program

City University of New York • New York, NY

29d

About The Position

ASAP and ACE programs help students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP|ACE program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and OMNY transportation benefit for all students. Further information is available at www.cuny.edu/ASAP The ACE academic advisor is a member of an integrated team providing individual academic, career and related support to an assigned group of program students, utilizing a variety of modalities, as they progress towards their associate degree. Reporting to the ACE Associate Director, the senior academic advisor is responsible to carry out advisement services to their cohort of students in accordance with program policy, with the goal of retaining the maximum number of students each semester and graduating a minimum of 50% of each student cohort. The ACE academic advisor will collaborate with other program staff, as well as faculty to provide coordinated services and support student success. The academic advisor assists with all program initiatives, including special events and recruitment, if necessary.

Requirements

• Bachelor's degree and four years' related experience required.

Nice To Haves

• A master's degree in an appropriate discipline (preferably in Psychology, Counseling, Educational Administration, Educational Psychology and/or Social Work) may be substituted for 2 years' experience. At least four years of full-time academic advising experience. The ideal candidate will have:
• Experience working to provide guidance, support and services to students, transfer students a plus.
• Strong understanding of the educational needs and challenges facing students from diverse urban backgrounds
• Demonstrated ability to maintain accurate and detailed student records
• Demonstrated skill in understanding and respecting cultural differences
• Demonstrated knowledge of equitable and inclusive advisement practices to support students
• Computer skills, particularly Microsoft Office (Access and Excel); and aptitude to learn new systems as needed.
• Strong organization, collaboration, communication, and facilitation skills

Responsibilities

• Deliver comprehensive advisement support services to an assigned group of students through degree completion, according to campus program advisement rubric
• Utilize campus degree maps to create semester by semester academic plans for freshman, continuing and/or transfer students as appropriate
• Consistently review student progress and provide timely interventions to keep students on track toward degree
• Enter/document/track all student contact in ASAP program and/or college student database, recommend referral and services as appropriate
• Run student contact queries/reports consistently to determine outreach and follow up needed to meet students with the frequency and modality required by the program
• Conduct workshops and group advisement on topics of relevance and interest
• Collaborate with other offices to align advising practices with campus-wide retention and engagement strategies
• Coordinate with John Jay College faculty members and academic departments to support students in navigating major requirements, course selection, and academic policies
• Integrate career advising into advising sessions, helping students connect academic goals with career pathways and experiential learning opportunities
• Collaborate with the Career Learning Lab to connect students with internships, job opportunities, and career readiness workshops
• Participate in ACE team meetings, contributing to a collaborative and data-informed advising culture
• Assist with recruitment and onboarding of new students, including orientation sessions and transition support for incoming transfer students
• Performs related duties as assigned.

Benefits

• CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees