Selling Supervisor - Shopping Services

Macy's•New York, NY

6h•Onsite

About The Position

As part of our sales supervisory management team: The Selling Supervisor leads, manages and inspires a diverse and creative team in executing in-store success. As the Selling Supervisor, you will deliver and drive a best in class selling and service culture; achieving your personal and team sales, service and loyalty. You will role model building relationships with our customers and the development of a client base. Interactive with both associates and customers, the Selling Supervisor is responsible for the highly visible, daily management of the selling floor: leading a selling team, supervising all selling and support activities. Responsibilities include oversight of customer service, quality of selling and outreach, fulfillment, merchandise presentation, floor maintenance, and effective execution of foundational tasks and processes for your family of business. The Selling Supervisor is omni-present on the sales floor leveraging staff and resources to ensure a fast, fun and comprehensive brand Bloomingdale’s customer experience.

Requirements

High School Diploma or equivalent required
1-2 years related experience
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Resourceful and able to adapt quickly to changing priorities
Resourceful self-starter, works well independently as well as part of a team
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

Lead and educate colleagues on relationship selling and client development; driving outreach to maximize business
Inject self into customer interactions to ensure that the quality of the experience is elevated; prompts appropriate service and selling behaviors (e.g. reminds associate to offer business card, to call by name, to suggest an additional item, etc.)
Deliver your personal monthly and seasonal sales plan by maximizing all selling opportunities and working consistently on a daily, weekly, and monthly basis to achieve goals
Motivate colleagues to maximize company programs by reinforcing the benefits, ex. Loyallist.
Ensure usage and proficiency of Point of Sale (POS) and Mobile Point of Sale (MPOS), b-connected
Participate in the merchandising and fulfillment requirements of the role