Seller Implementation Specialist
About The Position
APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. We are looking for a Seller Implementation Specialist to support the onboarding and setup of new dealer and agent partners across our systems. In this role, you will ensure accounts are accurately configured, systems are ready for use, and partners have a smooth and successful start with APCO.
Requirements
- High school diploma or GED
- 1+ year of experience in operations, client support, or administrative roles
- Strong attention to detail and organizational skills
- Strong communication skills, both written and verbal
- Proficiency in Microsoft Office (Excel, Word, Outlook)
Nice To Haves
- Associate degree in Business, Finance, or a related field
- Experience in onboarding, implementation, or account setup roles
- Experience working with systems configuration or data entry processes
- Experience in automotive, warranty, or F&I-related environments
Responsibilities
- Set up and maintain system access for new and existing dealer and agent partners
- Configure programs, rates, commissions, and account details within internal systems
- Review and validate incoming documentation, ensuring completeness and accuracy
- Partner with Sales and internal teams to resolve missing or incorrect information
- Maintain accurate records and documentation for all implementations
- Support customer and internal inquiries related to account setup and system access
- Ensure rating structures and configurations are accurate prior to quality control review
- Create and maintain customer and vendor records within accounting systems
- Identify and implement process improvements to enhance efficiency and accuracy
- Support special projects and cross-functional initiatives as needed
Benefits
- Competitive compensation
- Comprehensive medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and company holidays
- Opportunities for growth and development
- A collaborative and supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
