Full Time Self Storage Relief Manager

Universal Storage Group • Charlotte, NC

2d

About The Position

Put your life experience to work for us at American Store & Lock ! Do you share our CORE Values? Whatever It Takes Be the Spark! Top of Mind, Market & Industry Sincere, Approachable & Passionate On Target & Goal Oriented Honorable With Personal Integrity Then put them to work for us at American Store & Lock . Universal Storage Group manages American Store & Lock and is a dynamic, growing, innovative company delivering world class customer service. We offer award-winning training programs, competitive pay, great healthcare and additional benefits including, and the opportunity for career growth. The chosen American Store & Lock Relief Manager will attend our four-phase training program with one of our USG Certified Trainers on sales, operations, auction process, and our use of world-class marketing techniques to deliver Solutions to our clients. Employees also receive ongoing training throughout the year and annually at our Company Meeting. Self-Storage is a fast-paced environment. Our employees wear many hats: salesperson, customer service rep, cleaning crew, marketer, accounting clerk, cashier, and more! As a USG Relief Manager you will be responsible for:

Requirements

• Valid Driver’s License
• Successfully Complete Background Check
• Successfully Complete Drug Screen
• Attitude and Aptitude Testing

Responsibilities

• Greeting everyone at your facility with a smile and a handshake
• Helping your customers determine the best size unit before each rental
• Completing all paperwork correctly for each rental
• Completing scheduled facility Walk Thru and Lock checks
• Posting all payments made the day of receipt
• Tracking and following up on past due accounts
• Record keeping of all customer records; including but not limited to, payments and notes
• Making DAILY bank deposits and posting receipts as instructed
• Monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events
• Maintaining merchandise for customer purchase
• Cleaning vacant units to rentable condition.
• Ensuring grounds, office, and bathrooms are clean and presentable at all times
• Preparing auction units according to procedure and lien laws as needed
• Assist customers with U-Haul; rentals, cleaning, returning equipment
• And more……

Benefits

• Medical Insurance with Company Contribution
• Dental Insurance
• Vision Insurance
• Additional Supplemental Options
• Employee Assistance Program (EAP)
• Up to 120 hours PTO annually
• 401k with company match
• Paid Holidays
• Immediate Pay (Pay Advance Program)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed