Full Time Self Storage Relief Manager

Universal Storage Group•Columbia, SC

2d•Onsite

About The Position

Put your life experience to work for us! Do you share our CORE Values? Whatever It Takes Be the Spark! Top of Mind, Market & Industry Sincere, Approachable & Passionate On Target & Goal Oriented Honorable With Personal Integrity Then put them to work for us. Universal Storage Group is a dynamic, growing, innovative company delivering world class customer service, and offering award-winning training programs, competitive pay, great healthcare and additional benefits, and the opportunity for career growth. All USG Employees are given a three phase training program with our Certified Trainers on sales, operations, and our use of world-class marketing techniques to deliver Solutions to our clients. Employees also receive ongoing training throughout the year and annually at our Company Meeting. Self-Storage is a fast-paced environment. Our employees wear many hats: salesperson, customer service rep, cleaning crew, marketer, accounting clerk, cashier, and more! As a USG Relief Manager you will be responsible for: Greeting everyone at your facility with a smile and a handshake Helping your customers determine the best size unit before each rental Completing all paperwork correctly for each rental Completing scheduled facility Walk Thru and Lock checks Posting all payments made the day of receipt Tracking and following up on past due accounts Record keeping of all customer records; including but not limited to, payments and notes Making DAILY bank deposits and posting receipts as instructed Monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events Maintaining merchandise for customer purchase Cleaning vacant units to rentable condition. Ensuring grounds, office, and bathrooms are clean and presentable at all times Preparing auction units according to procedure and lien laws as needed Assist customers with Free Move Truck; rentals, cleaning, returning equipment And more…… Our stores are retail and open Monday - Saturday from 9:00am – 6:00pm. USG offers competitive pay, plus benefits and bonus potential, based on your expertise. USG full-time employees have access to the following benefits: Medical Insurance with Company Contribution Dental Insurance Vision Insurance Supplemental Insurance Up to 120 hours PTO annually 401k with company match Paid Holidays

Requirements

Valid Driver’s License
Successfully Complete Background Check
Successfully Complete Drug Screen
Attitude and Aptitude Testing

Responsibilities

Greeting everyone at your facility with a smile and a handshake
Helping your customers determine the best size unit before each rental
Completing all paperwork correctly for each rental
Completing scheduled facility Walk Thru and Lock checks
Posting all payments made the day of receipt
Tracking and following up on past due accounts
Record keeping of all customer records; including but not limited to, payments and notes
Making DAILY bank deposits and posting receipts as instructed
Monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events
Maintaining merchandise for customer purchase
Cleaning vacant units to rentable condition.
Ensuring grounds, office, and bathrooms are clean and presentable at all times
Preparing auction units according to procedure and lien laws as needed
Assist customers with Free Move Truck; rentals, cleaning, returning equipment