Customer Service - Self Storage Manager
About The Position
Public Storage is a leader in the self-storage industry. This role involves working independently as a Property Manager at multiple locations, balancing time between indoor and outdoor tasks. Key responsibilities include assessing customer storage needs, providing suggestions, and selling related packing and moving supplies. The position also requires daily inspections of storage units to ensure inventory accuracy and readiness for rental. Administrative duties involve auditing cash drawers, making bank deposits, and managing customer accounts, including making reminder and collection calls for payments. Additionally, the role includes physical tasks such as cleaning and daily maintenance of both interior areas and exterior grounds to maintain curb appeal.
Requirements
- Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
- Valid driver’s license
- Utilize own vehicle to travel between different work locations and/or while conducting other work-related business
Responsibilities
- Work independently at multiple locations, spending time both inside and outside
- Assess customer storage needs and make suggestions, including selling packing and moving supplies
- Perform daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent
- Audit cash drawers and make bank deposits
- Help keep customers current with payments and make reminder and collection calls when required
- Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
Benefits
- Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Medical
- Dental
- Vision
- 401k with match
- Paid time off
- Sick time
- Flex spending
- Company paid life insurance
- Company paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
