Self-Storage District Manager

Spartan Investment Group • Tacoma, WA

16d • $85,000 - $110,000

About The Position

The District Manager is responsible for driving the operational, financial, and people performance of a portfolio of self-storage facilities within an assigned market. This role leads district-level strategy execution to maximize occupancy, NOI, and revenue per square foot while developing high-performing teams and delivering a consistently exceptional customer experience across all locations.

Requirements

• Bachelor’s degree from a four-year college or university
• 3+ years of multi-unit self-storage or comparable property management experience
• Proven experience managing teams across multiple locations
• Valid driver’s license and ability to travel 50% of the time
• Leadership & Influence: Ability to motivate, coach, and gain buy-in from teams across multiple locations while holding people accountable to results.
• Financial & Business Acumen: Strong command of P&Ls, Opex control, budgeting, pricing strategy, and operational levers that impact NOI, occupancy, and revenue performance.
• Customer-Centric Mindset: Treats internal and external stakeholders as customers; approaches challenges with empathy, professionalism, and a solutions-oriented mindset.
• Communication: Clear, tactful, and effective written and verbal communicator, able to navigate difficult conversations and diverse audiences.
• Execution & Initiative: Bias for action with the ability to identify issues early, take ownership, and drive solutions in a fast-paced, autonomous environment.
• Organization & Prioritization: Effectively manages competing priorities, travel schedules, and operational demands while maintaining consistent follow-through.
• Operational Discipline: Ability to standardize execution while adapting to market differences across a multi-state portfolio.

Responsibilities

• Portfolio Performance: Drive strong performance across a multi-state portfolio by achieving district targets of 90%+ average occupancy, year-over-year NOI growth, and improved $PSF through disciplined, market-specific operating, pricing, and sales strategies.
• Revenue Growth: Meet or exceed 100% of monthly and annual revenue budgets across all assigned facilities through disciplined sales execution, pricing optimization, and demand management.
• Operational Standards: Maintain 95%+ compliance on facility audits by ensuring all stores consistently meet Spartan’s physical, operational, safety, and brand standards.
• Expense Management: Control controllable operating expenses to keep district NOI within ±5% of budget, proactively identifying variances and implementing corrective actions.
• Cross-Functional Partnership: Partner closely with operations, sales, marketing, revenue management, facilities, and corporate support teams to align execution, share insights from the field, and drive company-wide initiatives.
• Customer Experience: Sustain a consistently high customer experience across the district, reflected by positive customer feedback trends, reduced escalations, and timely issue resolution, with the District Manager personally engaging customers on a regular basis.
• Leader Development & Retention: Develop strong, independent site leaders by providing regular coaching, performance feedback, and development plans. Reduce voluntary turnover year-over-year and maintain stable staffing across all locations.
• Leadership & Culture: Build and sustain an accountable, values-driven culture across a geographically dispersed team by ensuring 100% of direct reports receive regular performance feedback, development conversations, and clear expectations tied to company goals.

Benefits

• Competitive Full Time Base Salary: $85k - 110k annually.
• Quarterly bonus opportunities.
• Wellness benefits include company paid health, vision, dental, short-term disability, and life insurance.
• Comprehensive benefits including 401k with company matching.
• Unlimited PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Manager