Self-Direction Staff Development Specialist

AIM Services Inc•Saratoga Springs, NY

About The Position

Purpose: To assist in the creation and training of a cohesive team that will provide quality supports and services within the Self-Direction Department. The Specialist will provide a positive environment while building person-centered professionals that will have a basic understanding of Self- Direction. The Specialist and support new employees as they transition from new-hire training to their new role within Self-Direction. To provide education, training, and inspire to all new and current AIM Services Self-Direction staff. Actively support and model professional communication and expectations to new staff. Periodic and as needed training and support to current employees. Essential Functions: To provide development, inspiration, and provide oversight to both virtual and on-site education (as needed), training, support, and mentorship within the Self-Direction Program. Assist in the creation and delivery of Self-Direction information and education to all new members of the Self-Direction department. To consistently communicate training successes and concerns with leadership. Promote individualized supports and experiences, ensuring people’s hopes, dreams, and values are priority. Cultivate a culture in which the choices, beliefs, and values of all the people we serve are celebrated. Innovate and facilitate designing and/or modifying general trainings and materials inclusive for all. Assist in current and complete documentation of education including matrixes and certification for all employees. Assist in establishing standards, policies and procedures to assure maintenance of credentials and staff development. Empower team members to embrace AIM’s mission and support individuals in realizing their goals and potential. Other Functions Committee membership as requested. Assist and support eVero needs. Any and all other duties as requested by supervisor.

Requirements

Bachelor’s degree preferred, High School Diploma/ GED required.
Minimum of 3 years working in the field of Intellectual and Developmental disabilities.
Proficiency in Microsoft Word, Power Point, and Excel.
Valid NYS Driver’s License acceptable to Agency Insurance standards preferred. Maintain valid insurance and provide insurance card if you use your own vehicle.
Knowledge of OPWDD Regulations.
Willingness to maintain a 40 hour/week flexible schedule
Ability to communicate in a way that “draws an audience”; creates dynamics in communication methods and situations that encourage positive change and has the strength to challenge the “status quo”.
Demonstrate ability to communicate effectively in oral and written form. Excellent verbal, written and presentation skills.
Strong organizational skills with a keen ability to prioritize and multi-task. Detail oriented.
Well-developed team skills, unquestioned integrity, and the experience, confidence and presence to effectively handle interpersonal relationships and sensitive issues.
Ability to exhibit/maintain a professional, kind, courteous and patient manner at all times.
Sitting and/or computer use for extended periods of time.
Bending, reaching, pushing, and pulling as needed in the workplace.
Lifting - minimum of 50 pounds.
Demonstrated interest/ability to facilitate the personal outcomes of Individuals’ receiving services.
Knowledge and professional skills to meet the changing needs of individuals served, the Agency, and workforce.
Respectful: treats everyone with courtesy and compassion recognizing individual uniqueness and needs. Displays honesty, integrity and humility. Makes difficult decisions with empathy.
Responsible: accepts accountability for their own actions and the actions of others. Holds others accountable. Puts the interests of the organization above their personal interests. Is personally invested in the success of the organization.
Builds Partnerships: values and builds a collaborative culture and spirit. Willing to learn from others. Moves others to take action. Pro-actively resolves conflict. Follows through in a timely manner. Anticipates and solves problems promptly with flexibility and creativity.
Commits to Service Excellence: focuses on the needs of the individuals. Constantly reassesses processes, procedures, principles, searching for improvement opportunity. Improves performance by introducing unique and leading-edge concepts. Encourages good ideas from staff. Defines and puts into action, Best Practices. Sets and achieves high standards of performance. Challenges the status quo.
Develops People: Inspires and challenges others to reach their full potential. Celebrates the accomplishments of others. Effectively provides feedback to staff and colleagues, including the timely completion of staff’s annual performance evaluations. Recruits and retains exemplary staff. Understands and applies all agency policies.

Nice To Haves

One year managerial/supervisory experience is preferred.
Previous training experience preferred.
Valid NYS Driver’s License acceptable to Agency Insurance standards preferred. Maintain valid insurance and provide insurance card if you use your own vehicle.

Responsibilities

Provide development, inspiration, and provide oversight to both virtual and on-site education (as needed), training, support, and mentorship within the Self-Direction Program.
Assist in the creation and delivery of Self-Direction information and education to all new members of the Self-Direction department.
Consistently communicate training successes and concerns with leadership.
Promote individualized supports and experiences, ensuring people’s hopes, dreams, and values are priority.
Cultivate a culture in which the choices, beliefs, and values of all the people we serve are celebrated.
Innovate and facilitate designing and/or modifying general trainings and materials inclusive for all.
Assist in current and complete documentation of education including matrixes and certification for all employees.
Assist in establishing standards, policies and procedures to assure maintenance of credentials and staff development.
Empower team members to embrace AIM’s mission and support individuals in realizing their goals and potential.
Committee membership as requested.
Assist and support eVero needs.
Any and all other duties as requested by supervisor.