Select Business Sales & Service Insurance Agent

OVD Insurance•Grand Rapids, MI

2d•Hybrid

About The Position

We are seeking an enthusiastic Entry-Level Select Business Sales & Service Insurance Agent to join our dynamic team. This role offers an excellent opportunity for individuals interested in developing a career in commercial insurance sales and relationship management. The successful candidate will be responsible for engaging with clients, promoting insurance products for small to medium businesses, and providing exceptional service to meet their needs. This includes but is not limited to providing quotes and selling insurance policies to new clients, as well as addressing client inquiries regarding policy modifications, updates, and coverage-related questions. Additionally, cross-selling may be necessary to guarantee that clients possess adequate insurance coverage. Prior experience in outside sales, retail sales, or telemarketing is a plus, but we welcome motivated newcomers eager to learn and grow within the industry.

Requirements

Property & Casualty Insurance License required prior to start (more information available)
Ability to work onsite in a hybrid capacity (4 days onsite/1 day remote) after an initial 60-to-90-day training period.
Strong communication skills with the ability to effectively convey complex information
Previous experience in insurance sales, retail sales, or account management is preferred but not required
Analysis skills to assess client needs and recommend suitable insurance solutions
Ability to conceptualize and think creatively. Open to exploring new ways of approaching work that can improve results, accuracy, and efficiency.
Extremely strong oral and written communication skills, including the ability to translate “technical speak” in a way that end users at all levels can understand.
Customer service orientation with a proactive attitude toward client engagement
Ability to work independently and as part of a team in a fast-paced environment

Responsibilities

Supports a book of business by responding to client emails and calls promptly, answering coverage questions, billing questions, and resolving client and carrier issues.
Foresees customers' insurance needs, such as policy renewals or amending existing policies.
Customizes insurance accounts to suit individual clients, often covering a variety of risks.
Completes comparison quotes for current clients with all carriers.
Processes policy changes, cancellations, new policies, and rewritten policies in carrier systems and in agency management systems.
Sets up new prospects and clients in the agency management system. Adds all referral sources and connections.
Quotes multiple carriers and determines the best plan with the best carrier.
Presents proposal to prospect, explaining coverages and pricing. Conducts sales meetings over the phone.
Follows insurance laws as well as multiple carrier guidelines and eligibility rules.
Any other duties and tasks that are required by the Company.