Segment Manager, Networks

Impact.com • Seattle, NY

11d

About The Position

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com : We are seeking an experienced Marketplace Networks Segment Manager within impact.com’s partnership marketplace, driving growth through strategic partnerships with affiliate networks. This role requires deep industry expertise, strategic thinking, team leadership, fraud monitoring, and business development acumen to shape how we work with networks, maintain platform integrity, and grow the gross-transaction volume through this channel. As a Marketplace Networks Segment Manager, you will define and execute the strategic approach for how impact.com partners with and supports affiliate subnetworks on our platform. You’ll work with publisher development managers, compliance team members, and the product marketing team to establish frameworks and best practices for network relationships, oversee fraud prevention efforts, and optimize value for both sides of the marketplace. This is a high-impact leadership role that combines strategic planning, people management, affiliate marketing expertise, and operational oversight.

Requirements

• 5+ years of experience in affiliate marketing, partnership management, or network operations
• Proven track record of developing and executing partnership or network strategies
• Deep understanding of affiliate subnetwork operations, fraud patterns, and industry best practices
• Strong strategic thinking with the ability to translate vision into operational plans
• Excellent analytical skills with the ability to analyze large datasets and identify trends
• Outstanding leadership, communication, and stakeholder management skills
• Ability to balance multiple priorities: strategy development, team leadership, client success, fraud prevention, and growth
• Bachelors degree, or equivalent experience, in Business, Economics, or related field

Nice To Haves

• Experience in strategic or leadership roles at affiliate networks, subnetworks, or platforms
• Background in SaaS platforms or technology companies
• Track record of successfully closing enterprise deals or onboarding large clients
• Experience building frameworks, playbooks, and scalable processes
• Familiarity with affiliate marketing platforms, fraud detection tools, and analytics systems
• Experience scaling teams and operations
• Knowledge of industry compliance standards and regulations

Responsibilities

• Strategic Planning & Network Strategy Develop and own the overall strategy for how the company engages with affiliate subnetworks. Establish governance standards, compliance requirements, and quality benchmarks Create scalable processes and playbooks for network onboarding, management, and growth Identify market opportunities and evolving industry trends to inform strategic direction
• Fraud Detection & Risk Management Develop fraud detection frameworks and policies that scale across the network ecosystem Partner with analysts to monitor and analyze traffic patterns and conversion data to identify fraudulent activity Review suspicious sub-affiliate behavior, including click fraud, cookie stuffing, lead fraud, and other violations Implement and enforce fraud prevention protocols to protect advertisers and maintain marketplace integrity Provide regular fraud reports and recommendations to subnetwork clients and leadership
• Business Development & Relationship Management Identify and pursue opportunities to onboard large affiliate networks onto our platform Build relationships with prospective subnetwork clients and key industry players Develop go-to-market strategies to attract high-value subnetwork clients Partner with product marketing and growth teams to drive platform adoption Serve as executive sponsor for key strategic accounts and escalations Act as an industry expert, providing best practices and strategic guidance internally and externally Identify prospective growth opportunities by understanding segment demand within our Brands and of our strategic prospects
• Revenue & Performance Management Own and drive GTV (Gross Transaction Value) targets for the platform Identify spend blocks and optimization opportunities across the network ecosystem Analyze performance trends and provide strategic recommendations to leadership Ensure networks are maximizing their potential on the platform
• Enablement & Operations Guide your team in delivering marketing and sales enablement support to subnetwork clients Ensure clients optimize their use of our platform for operations and fraud detection Identify and resolve operational inefficiencies that impact performance Serve as a product influencer, providing feedback to product teams based on client needs and strategic vision Understand product cycles and timing to help networks maximize impact

Benefits

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday , a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• Flexible Working : Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness : Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth : We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth : We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support : We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support : We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees