Segment Manager Lead - Americas

Sandvik•Troy, MI

3d•Remote

About The Position

As Segment Manager Lead, you’ll play a pivotal role in driving product, service, and solution development for our global strategic accounts. Reporting to the Regional Business Development Manager, you will: Lead Growth: Drive market share and revenue by aligning product, service, and solution development with customer needs. Shape Strategy: Identify market trends, segment needs, and competitive intelligence to influence product and service innovation. Be the Connector: Act as a key liaison between strategic accounts and internal stakeholders in Product Offerings & Innovations, Business Development, and Partnerships. Champion Innovation: Support projects like taking indexable broaching to market—mapping customers, sharing knowledge, and enabling success. Deliver Insight: Forecast, track, and report on segment performance while sharing expertise across teams. Your Key Focus Areas Segment Development: Increase market share and revenue through targeted solutions. Customer & Partner Engagement: Build strong relationships with decision-makers and partners to unlock growth opportunities. Business Growth: Expand existing accounts and create new opportunities with proven business development skills. Innovation Deployment: Promote and support products and services aligned with market demands. Collaboration & Enablement: Drive knowledge sharing, coaching, and training across sales and support teams. Market Insight: Lead research, gather competitive intelligence, and contribute to R&D efforts.

Requirements

A Bachelor’s or Master’s degree in Mechanical or Production Engineering, Business Development, or a related discipline (with preference for an MBA), or equivalent direct industry experience.
5+ years of experience in technical roles with proven success in business development and strategic sales growth.
Expertise in machining applications, materials, and manufacturing processes.
Strong ability to influence product development through customer and market insights.
Excellent communication and relationship-building skills across global teams.
Proficiency in Office 365, ERP, CRM, and CAD/CAM systems.
Fluent in English; additional languages are a plus.
Self-starter with adaptability and problem-solving skills.

Nice To Haves

Responsibilities

Drive market share and revenue by aligning product, service, and solution development with customer needs.
Identify market trends, segment needs, and competitive intelligence to influence product and service innovation.
Act as a key liaison between strategic accounts and internal stakeholders in Product Offerings & Innovations, Business Development, and Partnerships.
Support projects like taking indexable broaching to market—mapping customers, sharing knowledge, and enabling success.
Forecast, track, and report on segment performance while sharing expertise across teams.
Increase market share and revenue through targeted solutions.
Build strong relationships with decision-makers and partners to unlock growth opportunities.
Expand existing accounts and create new opportunities with proven business development skills.
Promote and support products and services aligned with market demands.
Drive knowledge sharing, coaching, and training across sales and support teams.
Lead research, gather competitive intelligence, and contribute to R&D efforts.
Represent strategic accounts in product and innovation discussions with R&D.
Collaborate cross-functionally to align initiatives with strategic priorities.
Lead product launches and strategic projects.
Enable training sessions and develop marketing and sales collateral.