Security & Technology Manager

AARP • Washington, DC

5h • Hybrid

About The Position

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin.
Business Operations manages various shared support services and enterprise-wide functions to include records information management, business continuity planning, workplace safety and security, travel, food service, staff health clinic, fitness center, parking garage, facilities and real estate management, media operations and print and mail services.
The Security Technology Program Manager is responsible for overseeing the organization’s physical security technology programs and initiatives. This role combines strategic planning, vendor management, and technology innovation to ensure the protection of people, assets, and facilities while driving efficiency and compliance.

Requirements

• Bachelor’s degree in a related field or equivalent relevant experience, with 5+ years of experience in physical security operations, security technology, risk management, or a related field.
• Experience managing access control, intrusion detection, and video surveillance programs and tools; Genetec platform experience strongly preferred.
• Knowledge of emerging physical security technologies, industry trends, and best practices.
• Experience managing outsourced security integrators and/or internal teams responsible for physical security system operations.
• Working knowledge of guard force operations, experience conducting physical security threat, vulnerability, and risk assessments, and demonstrated ability to implement and maintain the full lifecycle of security technologies and applications.
• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise

Nice To Haves

• Hands-on experience installing, programming, troubleshooting, and repairing physical access control, intrusion detection, video surveillance, and related systems.
• Proven ability to interpret technical documentation, construction plans, and as-built drawings while recommending and implementing physical security countermeasures.
• Professional certifications such as CPP or PSP, along with Genetec and/or Axis certifications, and active participation in physical security professional associations (e.g., ASIS, SIA).

Responsibilities

• Manages access control, intrusion detection, and video surveillance systems across HQ and satellite offices.
• Oversees outsourced security integrator relationships, including budgeting, contract negotiations, and technical performance.
• Supports management of outsourced guard force operations and ensure alignment with security technology standards.
• Develop awareness and training materials for integrators, guard force personnel, and employees.
• Conducts threat, vulnerability, and risk assessments; implement corrective actions to close gaps. Ensures compliance with regulatory and organizational security standards.
• Establishes security technology roadmaps, governance frameworks, standard operating procedures, and compliance standards.
• Evaluates emerging solutions and leads adoption of advanced technologies such as AI, machine learning, facial authentication, biometrics, and analytics to enhance security and operational efficiency.
• Designs and integrates new technologies into existing security systems. Ensures secure networking, server configurations, interoperability, and minimal disruption to operations.

Benefits

• AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees