Security Systems Technician
About The Position
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Our continued growth and success has created the need for a Security System Technician working out of our Wilbraham, MA office . Here's a glimpse of some of the responsibilities if you are interested in joining our team: The ability to install, service, program, test, inspect and troubleshoot basic and complex security camera and alarm systems with limited or no supervision. May require some overtime hours at night, on weekends and at a moment's notice for emergency calls Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload Ability to identify code issues and non-conformance issues Confidence and accuracy making recommendations regarding system installation improvements Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems Exceptional work ethic and attention to detail
Requirements
- Massachusetts Electrical License
- High school diploma is required.
- Industry experience preferred
- Individual must possess a valid Driver's license
- Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Security and Fire Alarm systems installation
- Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.
Responsibilities
- install, service, program, test, inspect and troubleshoot basic and complex security camera and alarm systems with limited or no supervision
- coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload
- identify code issues and non-conformance issues
- making recommendations regarding system installation improvements
- respond and carry out to completion any troubleshooting and repairs on assigned customer systems
Benefits
- Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
- Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
- Purpose-Driven Work Environment : We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
- Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) – at least twice a year.
- Innovative Culture : We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
- Tools for Success: Access to leading-edge web-based productivity tools.
- Health and Wellness : Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
- Retirement Planning : Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
- Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
