Security Systems Technician
About The Position
Encore Fire Protection is the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida with a team of over 2,400 dedicated employees. The company provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions, aiming to deliver a superior experience and safeguard lives and properties. Encore is passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety, with a mission to be the best fire protection company in the industry. Due to continued growth, the company is seeking a Security System Technician to work out of its Holyoke, MA office.
Requirements
- High school diploma
- Valid Driver's license
- Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Security and Fire Alarm systems installation
- Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.
Nice To Haves
- Industry experience
Responsibilities
- Install, service, program, test, inspect, and troubleshoot basic and complex security camera and alarm systems with limited or no supervision
- Be available for overtime hours at night, on weekends, and at a moment's notice for emergency calls
- Coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload
- Identify code issues and non-conformance issues
- Make recommendations regarding system installation improvements with confidence and accuracy
- Respond to and complete troubleshooting and repairs on assigned customer systems
Benefits
- Competitive hourly pay with a performance-based bonus opportunity
- Paid tuition for fire protection-related schooling needed to obtain licensing
- High-quality company swag and attire (t-shirts, hoodies, jackets) – at least twice a year
- Access to leading-edge web-based productivity tools
- Comprehensive medical, dental, and vision coverage through Blue Cross
- Participation in Fidelity 401(k) plan with a company match
- Company-paid life insurance policy of $50,000
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
