Security Systems Technician

Encore Fire ProtectionHolyoke, MA
Onsite

About The Position

Encore Fire Protection is the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida with a team of over 2,400 dedicated employees. The company provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions, aiming to deliver a superior experience and safeguard lives and properties. Encore is passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety, with a mission to be the best fire protection company in the industry. Due to continued growth, the company is seeking a Security System Technician to work out of its Holyoke, MA office.

Requirements

  • High school diploma
  • Valid Driver's license
  • Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Security and Fire Alarm systems installation
  • Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.

Nice To Haves

  • Industry experience

Responsibilities

  • Install, service, program, test, inspect, and troubleshoot basic and complex security camera and alarm systems with limited or no supervision
  • Be available for overtime hours at night, on weekends, and at a moment's notice for emergency calls
  • Coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload
  • Identify code issues and non-conformance issues
  • Make recommendations regarding system installation improvements with confidence and accuracy
  • Respond to and complete troubleshooting and repairs on assigned customer systems

Benefits

  • Competitive hourly pay with a performance-based bonus opportunity
  • Paid tuition for fire protection-related schooling needed to obtain licensing
  • High-quality company swag and attire (t-shirts, hoodies, jackets) – at least twice a year
  • Access to leading-edge web-based productivity tools
  • Comprehensive medical, dental, and vision coverage through Blue Cross
  • Participation in Fidelity 401(k) plan with a company match
  • Company-paid life insurance policy of $50,000

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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