Security Systems Technician

Encore Fire Protection•Holyoke, MA

1d•Onsite

About The Position

At Encore Fire Protection, we are the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver a superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission is to be the best fire protection company the industry has ever seen. Our continued growth and success has created the need for a Security System Technician working out of our Holyoke, MA office.

Requirements

High school diploma is required.
Individual must possess a valid Driver's license
Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Security and Fire Alarm systems installation
Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.

Nice To Haves

Industry experience preferred

Responsibilities

The ability to install, service, program, test, inspect and troubleshoot basic and complex security camera and alarm systems with limited or no supervision.
May require some overtime hours at night, on weekends and at a moment's notice for emergency calls
Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload
Ability to identify code issues and non-conformance issues
Confidence and accuracy making recommendations regarding system installation improvements
Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems
Exceptional work ethic and attention to detail

Benefits

Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) – at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $60 per hour.