SECURITY SUPERVISOR

Riverside Healthcare • Kankakee, IL

6h • Onsite

About The Position

The Security Supervisor will provide supervision of policies and procedures implemented for the Security Department and conduct audits to provide a safe and secure environment. In collaboration with the Security Department Manager, responsible for supervision of employee relationship including disciplinary actions, training, performance, and employee satisfaction. Assist with improvements to patient/customer satisfaction. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Requirements

• 3-5 years prior lead/supervisory experience
• Security or law enforcement experience
• Excellent computer, communication, and interpersonal skills required
• Independent, critical thinking and accuracy/attention-to-detail skill level needed
• High School graduate or equivalent
• Valid Illinois Driver’s License
• Evidence of good driving record up to 7 years may be required to meet insurability in Riverside’s insurance program. Insurability in Riverside’s insurance program is a requirement of the position

Nice To Haves

• Demonstrated continued education in law enforcement preferred
• Healthcare experience preferred
• Campus environment experience preferred
• Bachelor’s degree preferred
• CPR Certificate preferred
• Certification of IAHSS preferred

Responsibilities

• Acts as a role model for staff and represents Riverside Healthcare’s core values of integrity, excellence, partnership, and stewardship.
• Assists with staff meetings; seizes opportunities to foster communication, provide practice and organizational updates, share information, teach and continually challenge and develop staff.
• Provides daily supervision to Security staff.
• Provides consultation for improving patient/customer satisfaction.
• Effectively prioritizes and executes tasks when under pressure.
• Perform additional tasks as assigned to achieve organizational/departmental goals.
• Supervision of employee time keeping, attendance, and investigation of discrepancies.
• Inventory management of departmental supplies.
• Monitors and resolves patient complaints.
• Conducts disciplinary actions in collaboration with department leadership and Human Resources.
• Periodically rounds with, and conduct performance reviews, of each staff member.
• Assists Team Leaders with new hire training.
• Monitors staff compliance with education and training.
• Supervision of departmental work flow and process improvement strategies.
• Knowledgeable of vendor responsibilities.
• Coordinate and evaluate monthly emergency preparedness staff knowledge and skills.
• Ensure a safe and secure environment for all persons within Riverside Healthcare properties.
• Supervises scheduled patrols of properties in the prevention of crime.
• Supervises monthly departmental assignments.
• Conducts scheduled audits of access control, CCTV, and report writing software.

Benefits

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift differential, on-call
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Paid Leave Hours accrued as you work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees