Security Supervisor - Dispatch Center Operations
About The Position
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Dispatch Center Operations in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer with Allied Universal in a dynamic tech-focused environment, you will monitor and coordinate security-related activities across the location. Your role involves conducting routine patrols, maintaining a visible presence to help to deter incidents, and providing outstanding customer service and communication. Join a team that values agility, reliability, and innovation, where your contributions support a caring culture and a commitment to teamwork and integrity.
Requirements
- At least 3 years of combined law enforcement, military, or security-related experience or a college degree is required.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Responsibilities
- Provide customer service by following security-related procedures, site-specific policies, and supporting emergency response activities as needed.
- Respond to incidents and critical situations in a calm, problem-solving manner, communicating clearly with appropriate personnel.
- Monitor and manage communications, alarms, and access control systems from a dispatch location within a technology-focused environment.
- Coordinate response teams and/or security-related personnel to incidents or events, maintaining detailed logs and records of all activities.
- Assist with the dissemination of information regarding incidents or security-related matters to relevant parties as directed.
- Conduct regular checks of system status and/or surveillance feeds to help to deter unauthorized activity within the premises.
- Collaborate with Allied Universal management and client representatives to support ongoing security-related operations and objectives.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
