Supervisor - Security Operations Center

Wynn ResortsLas Vegas, NV
1d

About The Position

The Security Operations Center (SOC) Supervisor leads Wynn Resorts’ Cyber Security Operations, ensuring effective monitoring, detection, and response to security threats across all properties. This role is responsible for team leadership, operational excellence, and strategic alignment with business and risk management objectives. The SOC Supervisor reports to the SOC Manager and regularly communicates with executive leadership.

Requirements

  • College diploma or university degree in cybersecurity, computer science, information technology, or a related field; or a minimum of seven (7) years of equivalent work experience.
  • Minimum of three (3) years of supervisory or team lead experience in security operations, incident response, or similar environment.
  • Professional certifications such as CASP+, GIAC GSP, CISM, CISSP, or equivalent; additional certifications (e.g., CEH, GCIH, cloud security) preferred.
  • Hands-on experience with SIEM, EDR, SOAR/XDR, firewall/IDS/IPS solutions, cloud-based monitoring tools, and threat intelligence platforms.
  • Practical understanding of incident response, threat analysis, log/network analysis, and triage of security events across structured and unstructured environments.
  • Familiarity with identity management systems, user access patterns, authentication flows, and privileged account monitoring.
  • Strong understanding of network protocols, operating systems, endpoint behavior, and common attack techniques.
  • Ability to create and manage high-quality, accurate documentation.
  • Excellent written and oral communication and presentation skills for leadership, technical, and business audiences.
  • Business acumen and understanding of risk management principles.
  • Project management experience, including problem statements, use cases, and success criteria, is preferred.
  • Ability to act calmly, decisively, and competently during high-pressure, high-stress situations.
  • Critical thinker with strong problem-solving skills.
  • High level of personal integrity, self-motivation, time-management skills, and professional maturity.
  • Commitment to continuous learning and professional development.

Nice To Haves

  • Previous experience in hospitality, gaming, or large enterprise environments (casino/resort operations a plus).
  • Familiarity with data classification, data loss prevention (DLP), and data access monitoring.
  • Experience with vulnerability management, patch management, or security compliance frameworks.

Responsibilities

  • Lead, mentor, and develop the Cyber Security Operations team (Level 1–3 analysts), including talent acquisition, retention, and career development.
  • Oversee daily monitoring of SIEM, EDR, SOAR/XDR, firewalls, identity platforms, cloud environments, and other security systems for suspicious or malicious activity.
  • Coordinate triage, investigation, containment, and remediation of cybersecurity events, ensuring timely and accurate resolution.
  • Develop, enhance, and enforce operational processes and procedures for alert triage, incident response, threat hunting, escalation, and post-incident reviews.
  • Integrate threat intelligence and automation into SOC workflows to improve situational awareness and detection capabilities.
  • Evaluate, refine, and approve updates to detection rules, dashboards, alert logic, playbooks, and automation scripts to improve efficiency and reduce false positives.
  • Track and report key SOC performance metrics (e.g., MTTD, MTTR, false positive rates) and communicate findings to executive leadership, translating technical risks into business impact.
  • Ensure proper documentation of security events, investigation notes, incident summaries, and root-cause analyses.
  • Maintain inventories of security monitoring tools, telemetry sources, and protected systems; recommend new technologies as needed.
  • Ensure SOC operations comply with relevant regulatory requirements (e.g., PCI DSS, GDPR, NIST) and participate in periodic reviews, audits, tabletop exercises, and readiness assessments.
  • Foster a culture of continuous learning, professional development, and cross-functional collaboration with IT, business, and compliance teams.
  • Provide training, mentoring, and performance feedback to Cyber Security Analysts.
  • Act calmly, decisively, and competently during high-pressure, high-stress situations.
  • Other duties as assigned.
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