Security Site Supervisor - West Palm Beach, FL

Titan Security Group•West Palm Beach, FL

5h•Onsite

About The Position

Titan Security is built on serving clients and building careers. Recognized as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan provides customized security solutions to well-known companies and properties. The company's core values of being Unified, Transparent, Innovative, Committed, and Accountable guide their unparalleled service and support. This role offers an opportunity for a meaningful career, a culture of excellence, and the ability to make a difference.

Requirements

High School diploma or general education degree (GED).
3 years of prior satisfactory employment as a security officer or directly related experience.
Must be at least 18 years of age.
Valid Class D license.
Valid driver’s license in good standing.
Ability to read, write, speak, and understand English.
Ability to pass pre-employment drug screen and criminal background check.
Must maintain a working telephone number through which we can contact you.
Ability to stand for extended periods of time.
Ability to lift, push, and/or pull at least 50 lbs.
Ability to accommodate foot patrols on the interior & exterior of the assigned facility.
Ability to perform assigned duties regardless of inclement weather.

Nice To Haves

Bilingual considered a plus.

Responsibilities

Help supervise operations of an assigned Client site on the assigned shift.
Report directly to Titan Management.
Manage a team of 5-7 security officers/supervisors, including participating in scheduling, payroll, training, coaching, development, and support.
Ensure the Client Site is provided with high-quality security services to protect people and property.
Handle all escalated security issues or emergency situations appropriately.
Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
Provide the basis of a great work environment by treating staff with respect.
Assist in the Coordination and/or conduct site-specific “on-the-job training,” client-specific training, and annual refresher training for staff by adhering to Titan’s training standards.
Reconcile logs, shift responsibilities, and patrols; review incident reports prior to submitting them to the Site Supervisor and/or Director and coordinate preliminary investigations.
Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
Train and qualify to work the assigned post. Understand the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
Maintain access control procedures set by building management.
Effectively utilize access control systems, visitor management systems, and CCTV systems as needed.
Identify all tenants and/or visitors upon arrival.
Ensure visitors and vendors are properly signed in prior to accessing the building.
Observe departing personnel to guard against theft of tenant or building property.
Monitor security cameras that are within the facility.
Respond to incidents including property emergencies.
Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
Ability to stand/sit/walk for extended periods of time.
Assist tenants and visitors with directions and general business information.
Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
Maintain clear, accurate logs pertaining to people or property including packages.
Provide excellent Customer Service to all parties encountered while on duty.
Other duties as assigned.