Site Supervisor - Billerica, MA

Securitas Security Services•Billerica, MA

4d•$26•Onsite

About The Position

The Security Site Supervisor is responsible for overseeing daily security operations at an assigned client site. This role ensures the safety and security of client property, personnel, and visitors while maintaining compliance with company policies and client expectations. The supervisor leads on-site security staff, coordinates schedules, and serves as the primary point of contact between the client and security personnel.

Requirements

High school diploma or GED required; associate’s or bachelor’s degree preferred
Prior security experience required; supervisory experience strongly preferred
Strong leadership, communication, and problem-solving skills
Ability to remain calm and make decisions in high-pressure situations
Proficiency with basic computer systems and reporting tools

Nice To Haves

CPR/First Aid certification (preferred or willingness to obtain)

Responsibilities

Supervise and support on-site security officers to ensure high-quality service delivery
Develop, manage, and adjust officer schedules to maintain proper site coverage
Conduct regular patrols and inspections to ensure adherence to security procedures
Serve as the main liaison between the client and security team, addressing concerns and providing updates
Train, mentor, and evaluate security staff, including onboarding new hires
Ensure all incidents, accidents, and unusual activities are properly documented and reported
Enforce company policies, post orders, and client-specific instructions
Respond to emergencies and coordinate with local law enforcement, fire departments, or medical personnel as needed
Maintain accurate records, logs, and reports in accordance with company standards
Monitor access control systems, CCTV, and alarm systems where applicable
Promote a culture of professionalism, accountability, and customer service

Benefits

Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
401k with Employer Matching
Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training
Specialized Programs for Continued Education for Security Officers
Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
Employee Assistance Programs (EAP)
Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work