Security Service Technician IV
About The Position
A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems.
Requirements
- High School Diploma or equivalent
- Minimum 5 years’ experience installing and inspecting/repairing Tyco Integrated Security or comparable product line
- Experience with Card Access/CCTV/IP cameras
- Excellent communication skills
- Electrical/Electronic background
- Valid driver's license
- Flu shot, MMR vaccine, Chicken pox vaccine, and TB testing for working in hospitals
Nice To Haves
- Fire alarm experience preferred
- Some college preferred
- NICET II or greater preferred
- US Marshall's certification preferred
Responsibilities
- Alleviate concerns the customer may have regarding a security system
- Advise customers and the customer care center of the status of systems and processes inspections
- Repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment
- Locate and alleviate trouble with damaged equipment or wiring
- Readjust equipment, repair or replace inoperative equipment and test for operation
- Prepare trouble order forms to report temporary repairs
- Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies
- Service and repair Commercial security/Fire Alarm/CCTV/Card Access systems
Benefits
- This position includes a competitive benefits package.
- For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
