CA - Security Scheduler / Security Dispatcher (Overnight Operations)
About The Position
Treston Security Services is a fast-growing, Veteran-owned security firm operating across multiple states. We run disciplined, high-accountability operations and expect the same from our dispatch team. This is not an entry-level position. We are looking for someone who understands urgency, ownership, and operational control. If you cannot handle call-offs at 2AM, staffing emergencies, or high-volume coordination, this role is not for you. We need an experienced Security Dispatcher or Scheduler who: Has worked in security operations or high-volume dispatch environments Understands that every unfilled post is a liability Moves quickly and decisively under pressure Takes ownership of staffing problems instead of passing them off Can manage officers, supervisors, and client expectations simultaneously You are the backbone of overnight operations.
Requirements
- Minimum 2+ years dispatching or scheduling (security industry strongly preferred)
- Proven experience handling high-volume staffing environments
- Strong decision-making ability under pressure
- Excellent communication skills (clear, direct, professional)
- Comfortable working independently overnight
- Strong organizational and documentation skills
Nice To Haves
- Prior experience dispatching for a private security company
- Experience managing 50+ officers across multiple sites
- Familiarity with guard compliance requirements (Guard Card, Exposed Firearm Permit, etc.)
- Experience using scheduling platforms (e.g., Belfry, TrackTik, Deputy, WhenIWork, or similar)
- Strong understanding of post coverage metrics and staffing accountability
- Experience handling emergency incidents and escalation procedures
- Ability to interpret and manage post orders
- Background in operations coordination, logistics, or field supervision
- Bilingual (Spanish) a plus
Responsibilities
- Fill call-offs immediately — no delays
- Maintain 100% post coverage overnight
- Dispatch officers to emergency assignments
- Track attendance and no-shows in real time
- Communicate directly with field supervisors and executive management
- Document all activity clearly and professionally
- Escalate serious issues without hesitation
- Maintain control of scheduling software, communication platforms, and staffing logs
Benefits
- Competitive pay (DOE — experience matters)
- Stable full-time overnight schedule
- Growth opportunity into Operations Management
- Work directly with executive leadership
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
