Security Response Officer

Alternatives, Inc.•Billings, MT

1d•$17 - $20•Onsite

About The Position

As a Security Response Officer (SRO) at Passages, you will monitor and document security operations and incidents involving residents. You will also assist and occasionally work as a Client Advisor, helping with unit monitoring and other security functions. Flexibility is key, as you will need to assume various duties as needed, including monitoring secured units. The Operations Supervisor at Passages has over 15 years of experience with the Agency and more than 30 years in corrections. She began her career as a Client Advisor and has worked diligently to build the successful Operations team at Passages. The Client Advisor/Operations Department includes Security Response Officers (SROs), Client Advisor Supervisors, Client Advisor In-Charges, and various other Client Advisors and security staff. Together, they ensure smooth operations and maintain a safe environment for both residents and staff.

Requirements

Minimum of 1 years’ experience in security and/or corrections work.
High School Diploma
Valid driver’s license.
Ability to pass federal drug screen process and background check.
The Security Response Officer (SRO) must have at least one year of experience in security-based roles, with corrections experience being a plus.
Success in this role requires a strong teamwork mindset, the flexibility to take on various duties as needed, and the ability to work collaboratively with others.
Attention to detail, clear documentation skills, and the capability to respond effectively to occasional emergencies are essential.

Nice To Haves

corrections experience being a plus

Responsibilities

Monitoring and documenting security operations and incidents involving residents.
Assisting and occasionally working as a Client Advisor, helping with unit monitoring and other security functions.
Assuming various duties as needed, including monitoring secured units.
Responding to all requests for assistance and emergencies.
Monitoring and regulating resident movement.
Maintaining a security presence and order.
Patrolling the facility campus and perimeter.
Performing Client Advisor duties such as headcounts, pat-downs, searches, and checking residents in and out of the facility.

Benefits

Medical: Employer pays $511.72 toward employee coverage. Additional plans for children and family are available at employee cost.
Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
Vision: Affordable plans are available for employees, children, and families at a low cost.
Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Supplemental life insurance plans are available at employee cost.
Short-and-Long-term Disability: 100% employer-paid coverage for employees.
401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
AFLAC: Supplemental plans are available to employees and their families at employee cost.
Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year.
Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25+ years.
Pro Rata Basis: Accrual rates for employees working 20-30 hours per week are on a pro rata basis.
Full-Time Employees: Enjoy 11 paid holidays.
Part-Time Employees: Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.
Student Loan Forgiveness: Alternatives is a PSLF-approved employer, so you can get your student loans forgiven by working for a non-profit.
Scholarship Program: After one year of service, you can take advantage of our scholarship program to complete your degree, get specialized training, or earn a certification.
Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance!
Career Growth: We love to promote from within! Many of our team members have grown into new roles, and we have impressive longevity in our staff. Our CEO has been with us for over 40 years, and many others have been here for 10+ years.