Security Receptionist Pharma

Allied Universal•Marlborough, MA

7d•$23•Onsite

About The Position

Allied Universal Security Services is seeking to fill the Position of a Security Receptionist in Marlborough, MA. Full Time Hours 9a.m. - 5p.m. Monday - Friday Weekly Pay Starting Rate $23.00 / hour with Paid Orientation Applicant must be 21 years of age or older and have at least one year of prior security experience As a Security Receptionist, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Security Receptionist plays a critical role in the overall security program and in the success of day-to-day operations. As first line of defense, they are tasked with making the first impression with guests, customers, and clients. As an extension of the company, the receptionist reflects a professional demeanor and appearance to optimally highlight our customer’s brand. The Security Receptionist will provide model customer service as well as favorably resolve conflict through solid communication skills. The Security Receptionist may have to deal with stressful situations requiring critical thinking abilities to de-escalate unprecedented encounters, understand social cues, and call for assistance when appropriate. Functionally, the Security Receptionist must be technically competent, computer literate, able to answer inbound/outbound calls, recognize signs of intrusion, have strong observation skills, and remain calm under pressure. The Security Receptionist has the responsibility to maintain proprietary information in confidence and politely, with maximum consideration, enforce security and safety regulations. The position requires administrative support of special events, facility operations, and security functions.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent, or 5 years of verifiable experience
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only
Prior experience as a receptionist

Responsibilities

Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
Respond to incidents and critical situations in a calm, problem solving manner
Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
Closely observe persons entering and exiting the office space to protect employees and assets
Ensure persons entering and exiting the office space correctly sign-in by assigning the appropriate badge and applying the approved compliance codes
Account for all temporary/visitor badges by immediately logging their distribution, auditing their use, and submitting a monthly inventory
Mitigate unwanted intruders and see that visitors are escorted at all times
Monitor visible and audible alarms
Ensure all doors are shut and in optimal condition
Submit a daily activity report outlining critical events, office needs, and relevant updates to the leadership team, provide essential input for documentation, bridging communication, and understanding day-to-day job functions, report salient security related incidents to the Global Security Operations Center and its leadership

Benefits

Health insurance and 401k plans for full-time positions
Schedules that fit with your personal life goals
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

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