Security Program Manager (Unarmed)

Tarian

About The Position

Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a member of a diverse team working in an inclusive and dynamic environment. You will provide direct security and related public services. POSITION SUMMARY: Under the direction of the Vice President, the Security Operations Manager provides operational support, value-added services, management, and direction for Tarian commercial security accounts.

Requirements

High school Diploma or GED required
Minimum 2 – 3 years security management/supervisory experience
Ability to effectively communicate with all levels of the organization, including senior leadership, site leadership, and entry-level personnel.
Strong leadership skills
World class customer service skills.
Excellent written and verbal communication skills.
Conceptual and critical thinking skills and the ability to present ideas in a clear and compelling manner with attention to detail.
Excellent customer service and communication skills (oral, written and presentation)
Proficiency with computers as well as word processing, data management, and spreadsheet software such as Microsoft Office products to include ability to learn the TrackTick Management Software
Proven ability to work as part of a high performance team
Current and valid driver license and ability to meet the company’s driving requirements
Excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients.
Ability to perform duties while maintaining a high degree of judgment, discretion, and confidentiality.
For applicable roles, previous employment must be verified through our background vendor. If any employment cannot be confirmed, candidates may be required to provide proof of employment (such as a pay stubs or W-2s).

Nice To Haves

Bachelor degree in related field preferred

Responsibilities

Supervises security facility supervisors and assists with areas of responsibility as needed.
Effectively hires, manages, motivates, coaches, and formally evaluates the performance of all direct reports.
Assists with client and security personnel investigation and provides input for disciplinary activities.
Assists in development and ensures the completion of competency tasks and facility orders.
Develops and implements internal controls to ensure field staff compliance with facility orders, competency tasks, and assigned duties.
Ensures compliance with company policies, procedures, standards and guidelines for field operations.
Coordinates resources and ensures adequate security coverage of client locations, to include extra coverage and special events.
Analyzes department effectiveness, productivity, and profitability and makes recommendations to the General Manager.
Coordinates and assists with various security personnel training programs as needed.
Manages budgets, purchases, and makes recommendations for other company expenditures.
promotes corporate policy and procedures.
Ensures company Non-Billable overtime goals are met.
Assists with crafting responses to RFPs.
Works and interacts with other employees, prospective employees, prospective and current clients, sales representatives, vendors, and visitors.
Ensures state licensing, training, and compliance requirements are met.
Performs other job-related duties as assigned
Maintains a positive working relationship with the facilities security representative and other facility management personnel, and local public safety agencies.
Writes letters of recognition and thank you notes for successful or positive situations involving a Tarian company and its staff.
Participates as needed as a transition team member for all newly acquired security clients.
Works with fleet manager to coordinate the assignment, repair, and maintenance of field vehicles.
Conducts staff meetings.
Prepares reports and conducts presentations.
Trains security personnel as necessary.
Provides other duties at the direction of or in the absence of the GM.