Security & Parking Officer

Music City Center•Nashville, TN

4h•Onsite

About The Position

Under the direction of a Security & Parking Supervisor, the responsibilities of a Security & Parking Officer 2 include: Administration of safety and security for the Music City Center/Nashville Convention Center customers, staff, and interior/exterior perimeter areas. This position requires standing and sitting for extended periods of time, extensive walking, the ability to ascend and descend several flights of stairs, and the ability to operate motor vehicles (driver's license required). This position will rotate duties during the shift and be required to monitor a Command/Dispatch Center. Knowledge of CCTV systems, incident management software, Microsoft Office Suite, fire alarm/suppression systems/software, and remote monitoring technology is preferred. Music City Center is Nashville's convention center located in the heart of downtown. The 2.1 million square foot facility opened in 2013 and was built so that Nashville could host large, city-wide conventions in the downtown area. The mission of Music City Center is to create significant economic benefit for the citizens of the greater Nashville region by attracting local and national events while focusing on community inclusion, sustainability and exceptional customer service delivered by our talented team members.

Requirements

H.S. Diploma or GED required
One to three years Security Experience
One to three years Hospitality Experience

Nice To Haves

Knowledge of CCTV systems
Knowledge of incident management software
Knowledge of Microsoft Office Suite
Knowledge of fire alarm/suppression systems/software
Knowledge of remote monitoring technology

Responsibilities

Loss Prevention
Ensuring safety & security of all patrons and staff
Ability to monitor multiple camera systems while managing incoming radio traffic, telephone calls, alarm systems and dispatching
High level of customer service and professionalism in all aspects of performance
Ability to walk the interior and exterior of the full facility while being observant, as well as being able to respond to and document activity.
Document and screen the entry and exit of guests, visitors, contract staff and team members.
Verify and affirm proper delivery procedures to MCC.
Ability to manage various alarm/building systems.
Conduct walkthroughs of exhibit halls to ensure compliance with life safety components.
Work and assist with parking detail as needed.
Perform additional duties as assigned.