Security Operations Support Specialist

Securitas•Downers Grove, IL

7d•$21 - $23

About The Position

Operations Support Specialist - Now Hiring! Location: Downers Grove, IL Pay: $21.00 – $23.00 Schedule: Looking for candidates who can work second and third shift The Operations Support Specialist (OSS) supports the District Manager (DM) and Field Service Manager (FSM) with afterhours support for the daily business functions. The OSS will provide support to employees after regular business hour in conjunction with the FSM. The OSS will help maintain schedules and schedule updates. They will monitor incident reports, vehicle reports and provide insight on trends or areas of concern to the DM. The OSS will help support with uniform requests and fulfillment. Securitas offers endless growth opportunities to advance your career! Join the team today! Essential Functions: The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. Manages call-offs for Line Management and ensures proper coverage is obtained. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed. Performs tasks and duties of a similar nature and scope as required for assigned office. Minimum Hiring Standards: Must be at least 18 years of age. Must have a reliable means of communication, such as cell phone. Must have a reliable means of transportation (public or private). Must hold or be able to obtain a valid driver’s license in the state/country they reside. Must have the legal right to work in the country where they reside. Fluent in written and spoken English. Must have a High School diploma or secondary education equivalent, or GED. Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. Must have prior Supervisory experience. Education/Experience: Associate’s Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. Benefits / Perks: Medical, Dental, Vision & 401K Paid Time Off Weekly Pay Discounts (Retail, Phone Plans, Rentals, etc.) Training Doggy Daycare discounts Employee Assistance Program & so much more! IDFPR Licensing Number: 123000253 EOE/M/F/Vet/Disabilities #AF-NCSCHICIL

Requirements

Must be at least 18 years of age.
Must have a reliable means of communication, such as cell phone.
Must have a reliable means of transportation (public or private).
Must hold or be able to obtain a valid driver’s license in the state/country they reside.
Must have the legal right to work in the country where they reside.
Fluent in written and spoken English.
Must have a High School diploma or secondary education equivalent, or GED.
Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Must have prior Supervisory experience.
Associate’s Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Responsibilities

Manages call-offs for Line Management and ensures proper coverage is obtained.
Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
Performs tasks and duties of a similar nature and scope as required for assigned office.