Security Operations Supervisor

Associa•Palm Desert, CA

14d•$28

About The Position

The Security Operations Supervisor reports to Executive Vice-President, Operations – Access Control/Maintenance and is responsible for overseeing daily security operations to ensure the safety and protection of personnel, property, and information. This role involves managing security staff, monitoring security systems, enforcing policies, and responding to incidents promptly and effectively.

Requirements

Knowledge of security systems, emergency procedures, and relevant regulations.
Strong leadership, communication, and problem-solving skills.
Experience with electronic security systems and software.
Conflict resolution and de-escalation training.
High school diploma or equivalent; Associate or Bachelor’s degree preferred.
Minimum 3–5 years of experience in security operations, with at least 1 year in a supervisory role.
Other experience may be considered for the minimum qualifications.
Guard Card Required
PPO#17681
Ability to stand, walk, and patrol for extended periods.
Capability to respond quickly in emergency situations.
Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

Lead and manage a team of security accounts and officers, ensuring adherence to company policies and procedures.
Schedule shifts, assign duties, and monitor performance.
Provide training and guidance to security personnel.
Work with security system, including CCTV, access control, and alarm systems.
Conduct regular patrols and inspections of security accounts.
Ensure compliance with safety regulations and security protocols.
Enforce company security policies and procedures.
Assist in developing and updating security protocols.
Maintain accurate records of security activities and personnel.
Act as a point of contact for managers, employees and Board Members regarding security concerns.
Provide professional and courteous assistance during incidents or inquiries.