Security Field Operations Supervisor

DSI Security ServicesDothan, AL
13dOnsite

About The Position

We are hiring a Field Operations Supervisor for our Dothan area locations. Job Responsibilities include maintaining a safe and secure environment for customers and employees while providing general security duties to clients. You will promote safety by being alert to observe, correct, and report any hazards. You will need to understand and comply with client requirements, as well as specific post instructions. You will participate in training and become familiar with general safety procedures, as well as internal safety policies. You will be interacting with clients, visitors, employees, and the public in a professional manner. In addition to traditional field supervision, you will assist with branch operations by supporting scheduling, onboarding, and administrative functions. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams) is required, as well as the ability to work within applicant tracking systems (ATS) and other back-office software tools. You will help coordinate recruiting activities, onboarding, and compliance tracking while serving as a key liaison between the branch office, officers in the field, and clients.

Requirements

  • Be at least 21 years old with a high school diploma or equivalent
  • Hold a valid driver's license with reliable means of transportation and communication
  • Pass all required background and drug screenings
  • Meet all state and licensing requirements
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams)
  • Ability to work within applicant tracking systems (ATS) and other back-office software tools
  • Be customer service oriented with strong written and oral communication skills

Nice To Haves

  • Prior Military or Law Enforcement experience highly preferred

Responsibilities

  • Maintaining a safe and secure environment for customers and employees
  • Providing general security duties to clients
  • Promoting safety by observing, correcting, and reporting hazards
  • Understanding and complying with client requirements and post instructions
  • Participating in training and becoming familiar with safety procedures and policies
  • Interacting with clients, visitors, employees, and the public professionally
  • Assisting with branch operations by supporting scheduling, onboarding, and administrative functions
  • Coordinating recruiting activities, onboarding, and compliance tracking
  • Serving as a liaison between the branch office, officers in the field, and clients
  • Performing routine foot patrols
  • Moderate lifting
  • Working in all-weather elements
  • Visiting and supervising posts, providing coaching, mentoring, and corrective action
  • Responding promptly to emergency situations, call-offs, or operational issues
  • Maintaining accurate records and reports using Microsoft and back-office systems
  • Collaborating with the branch team to support recruiting, hiring, and onboarding

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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