Security Operations Manager

Secureone Security Services•Crestwood, IL

About The Position

Secureone Security Services is looking for a dynamic individual who has supervisory experience, excellent customer service skills, and technical experience. At Secureone, our employees are the key to our success and have the ability to receive a variety of training and tools that will help them grow in the industry. Our company is a great place to start if you have a desire to help people, are interested in working for a great company, and have an outstanding customer service background. Secureone currently offers a 401K with 5% Company Match! Paid Time OFF Mental Health Days Paid Holidays Bonus of up to 20% of Annual Salary We have an immediate opening for an Operations Manager (OM) . If you work currently in or are familiar with security guard scheduling and high-level oversight of security operations this could be the position for you! We are looking for an experienced security supervisor/scheduler who can maintain multiple site and city schedules. Further responsibilities will include conducting on-the-job training for new guards and various follow-up training needs, as required. In addition, when needed, you will be required to perform various field security tasks including, but not limited to, filling any open post spots in the security schedule. Our Security Operations Manager must be mature , responsible and reliable . Must be able to read, speak and write English fluently. Secureone Security Services is a professional organization, comprised of honest, hard-working individuals. We take pride in the work that we do, and strive for customer satisfaction with every action that we take. Our mission is simple: Build a relationship with our customers and employees based on trust, honesty, lawfulness, and discretion. We provide top-quality security professionals, rigorously trained and mentored by top-quality management personnel. We never sacrifice quality for quantity. Our mission isn't to be the biggest security company. It's to be the best.

Requirements

Applicant must have a minimum of 3-4 year proven security scheduling experience
Must have 2-3 years of managing low to mid-level managers and supervisory experience
5 years' experience in the security industry
Possess a valid security license in the state in which you are applying
Must be at least 25 years of age
Clean driver's license, no serious moving violations in the past 5 years
Must have a reliable means of transportation
Must have the legal right to work in the United States
Must have the ability to speak, read, and write English
Must have a High School Diploma or GED.
Ability to pass a in-depth background check/investigation
Clear positive personality traits and qualities including leadership, communication, conflict resolutions, etc.
Ability to become an armed qualified manager if needed

Nice To Haves

Atleast an associate's degree in a related field
Prior military experience
4-5 years of progressive and proven security scheduling, managing low to mid level managers and overall supervisory experience
6+ years of overall security experience
Prior human resources experience (i.e., recruiting, hiring, terminating, promoting, etc.)

Responsibilities

Be energetic, self-motivated, and highly flexible
Excellent Customer Service Skills
Must be detail oriented
Must have the ability to multi-task
Strong computer skills needed
Experience in a high tech environment preferred
Able to supervisor low and mid-level management and supervisors.
Human Resources: Recruiting Screening / Interviewing / Onboarding / Orientation. Includes travel recruiting when needed
Coordinate and maintain the daily security schedule for multiple sites/cities
Ensure officer attendance at scheduled work posts; enact progressive discipline when needed
Conduct spot checks of security officers online and in person
Conduct on-the-job training of new officers
Conduct general training, as needed, for all officers including cross training of reliable officers.
Review daily reports from each worksite and address any concerns
Review paperwork, medical releases, reports and other materials for your entire division
Handle unemployment and FMLA cases
Manage Security Assistant Operations Manager (AOM) and Area/Field Supervisors to ensure seamless functionality of security operations
Monitor and fix overtime, under hours and progressive discipline reports
On-call coverage includes after hours, weekends, and holidays on a rotating schedule
Other duties as assigned