Open Interviews - Security Emergency Operations Center - Dispatcher (College Campus)

Allied Universal•Baltimore, MD

2d•Onsite

About The Position

Allied Universal® is hiring a Security Operations Center Dispatcher. The Security Operations Center Dispatcher has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team. Join the World's Leading Global Security Company! Excellent Career Advancement Opportunities! Paid Orientation, Medical, Dental, 401k and Vision! Part Time Dispatch Position $23.60 per hour wage! Dispatch Experience is a MUST -- Emergency call center experience is a PLUS!! Military, Police and EMS background highly encouraged to apply! This is a critical "EMERGENCY" operations position that works side by side w/ the client, which requires 100% Open Communication and Flexibility! Even when given a permanent shift/schedule, the cadence of this critical "EMERGENCY" operations position is being prepared (On Stand By) to be called in early to cover shifts and/or being held over to cover shifts. Must train on various shifts. This is a demanding position where "Solid Decision Making" makes all the difference! THIS SITE REQUIRES ALL APPLICANTS TO BE UPDATED WITH COVID-19 & FLU VACCIANTIONS w/ PROOF THROUGHOUT THE HIRING PROCESS. Remember EARLY birds catch the worm's 1st — We'd love to see you here! When: Wednesday, April 1st 2026 Time: 10am - 12p Where: 8015 Corporate Drive | Suite I | Nottingham, MD 21236 PLEASE DRESS PROFESSIONALLY (examples below): -Slacks -Dress Shirt/Polo Shirt -Skirts/Dress/Pants -Nice Jean w/ No rips or holes! Failure to comply w/ the above PROFESSIONLISM will result in immediate dismissal from the job fair - Strict Policy! This is an automated no response needed blast message per zip code. If you are unable to attend; future Job Fair will be held in the near future. Again, please dress professionally (Strict Policy) and bring your resume with you to the interview.

Requirements

Must possess a high school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Work experience must include of the following:
Demonstrated analytic and critical thinking skills and ability to prepare reports
Ability to prioritize workload based on urgency
Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
Ability to communicate effectively with IT and Security Systems professionals
Demonstrated ability to operate radio, telephone equipment and/or console monitors
Ability to adapt in a dynamic work environment while possibly working under pressure

Responsibilities

Alarm monitoring
CCTV monitoring
Camera Survey
Answering phones; operate IP based telephone system
Radio Dispatch; use multi-channel communications
Radio and call logging
Incident Report issuance and collection
Operations support; routing of call information to the appropriate units for handling
Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)