About The Position

The Security Officer delivers a high-touch, concierge-level security experience across Gap lnc.'s San Francisco Headquarters. Serving as frontline ambassadors of the Global Security organization, Officers ensure a safe, welcoming, and professional environment while protecting employees, visitors, executives, Board members, contractors, and assets. This role blends premium hospitality with disciplined physical security practices, including perimeter protection, access control, emergency response, and real-time coordination with the Global Security Operations Center (GSOC). Security Officers embody Gap lnc.'s "Safeness for All" culture, maintaining strong situational awareness, technical proficiency, and customer-first engagement in a dynamic corporate environment. You will be part of a highly respected Global Security team that plays a critical role in protecting the people, products and experiences that create our house of iconic American brands.

Requirements

  • 3+ years of security, concierge, or hospitality experience in a corporate or high-security environment.
  • At least 21 years of age.
  • Valid driver's license and the ability to pass a motor vehicle background check.
  • Must successfully complete a CritiCall computer-based assessment during the hiring process.
  • Experience with CCTV/VMS, access control platforms, radios, or other security technologies.
  • Ability to walk, stand, patrol multiple floors, and respond quickly to emergencies.
  • Ability to pass a criminal background check and meet all licensing requirements.

Nice To Haves

  • Experience in a Security Operations Center (GSOC/SOC).
  • CPR/AED/First Aid certification (American Red Cross preferred).
  • Training in conflict resolution, de-escalation, or customer experience.
  • Experience supporting C-suite leaders, Board of Directors, or VIP clientele.

Responsibilities

  • Oversee and ensure the security of all assigned areas within the San Francisco corporate headquarters, maintaining a consistently safe and secure environment.
  • Manage building access and support an efficient flow of employees, contractors, and visitors while enforcing security and access control protocols.
  • Inspect, monitor, and maintain security compliance across entry points, lobbies, common areas, stairwells, and perimeter locations.
  • Conduct regular interior and exterior patrols to ensure perimeter integrity, identify safety hazards, and detect potential risks.
  • Operate and monitor security systems, including CCTV/VMS, access control, radio communications, and life-safety systems.
  • Coordinate with employees, visitors, contractors, and vendors, ensuring adherence to security procedures and providing concierge-level service.
  • Issue, manage, and retrieve access credentials, including temporary badges and contractor passes.
  • Respond promptly to emergencies, alarms, and security incidents as the first on-scene responder, ensuring proper escalation and communication.
  • Collaborate with the GSOC and external emergency services (fire, medical, law enforcement) when incidents or emergencies require support.
  • Support the implementation and readiness of emergency procedures, including evacuations, shelter-in-place, and other life-safety protocols.
  • Maintain accurate logs, documentation, and incident reports in accordance with Global Security standards.
  • Participate in ongoing security briefings, post updates, and team training sessions to maintain site readiness and awareness.
  • Conduct routine safety, security, and system inspections to ensure compliance and identify improvement opportunities.
  • Complete required recurring training, drills, and online learning courses to ensure compliance with security and life-safety standards.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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