Security Officer

DoubleTree•South Bend, IN

4d•Onsite

About The Position

Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Acts to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities

Requirements

High School Diploma
Security/law enforcement experience preferred.
CPR Certification
Read, write and speak English fluently.
Ability to communicate effectively with the public and other employees
Sitting in a backed chair behind a desk, report writing and interviews.
Standing/Walking/Patrolling grounds and hotel on asphalt, cement, carpet and gravel up to ten miles per day.
Picking up trash, delivering newspapers, assisting other employees.
Checking locks, picking up debris delivering newspapers.
Climbing stairs and ladders
Handle luggage, packages, door locks, tools and flashlight
Exerting up to 35- 75 lbs.
Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions
Solve routine problems that occur on the job
Ask questions when not sure how to complete something
Learn new skills as quickly as most others in the same job.
Be alert to hazards and responsible in carrying out hotel's safety, security, and emergency procedures
Suggest ways to improve safety conditions that reduce or prevent accidents and injuries
Participate on safety committee or other special projects for safety
Actively seek and report potential security risks or hazardous conditions.

Responsibilities

Meet service quality standards that affect guest satisfaction
Respond to guest questions or problems in a timely, professional manner.
Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality
Check vacant rooms.
Deliver newspapers and pick-,p express menus.
Ensure that policies and procedures are enforced.
Ensure that property/facilities are energy efficient (conserving energy).
Ensure/maintain key control.
Maintain current CPR certification.
Maintain work area clean and organized.
Make safety and security patrols of property and facility.
In a timely manner, report to management any unusual observations.
Protect guests and employees from harm and prevent theft and/or destruction of property.
Report all unsafe conditions immediately.
Write shift reports and security incident reports.
Process and log lost and found articles.
Confront guests and employees involved in unsafe/illegal acts.
Perform other duties as assigned by supervisor to include cross training
Attend mandatory meetings.