Security Officer - Potomac Pavilion (58237)

Aurora Mental Health & Recovery•Aurora, CO

92d•$19 - $28•Onsite

About The Position

Aurora Mental Health & Recovery (AMHR) is hiring Safety Support Professionals (Security Officers) as part of an exciting expansion tied to the launch of our state-of-the-art Potomac Pavilion, scheduled to open in early 2026. This new facility will unify several critical behavioral health and substance use programs — including a 24/7 Detox Unit, 16-bed Crisis Stabilization Unit (CSU), Crisis Walk-In Center (WIC), and Medication-Assisted Treatment (MAT) — under one roof, and we’re building a strong Safety and Security Team to support it. These roles are essential to maintaining a 24/7 safe, secure, and therapeutic environment for clients and staff across multiple sites. Ideal candidates will bring experience in healthcare or mental health settings, strong crisis response and communication skills, and a commitment to trauma-informed care. Join us at the ground level of this transformative initiative and help shape the future of behavioral health in our community. Schedule. These positions are fully on-site/in-person. Multiple full-time schedule options are available. Paid lunch but must remain on campus.

Requirements

High school diploma or equivalent is required.
1 - 3 years of experience in a security/safety role is required.
Must have a valid Driver’s License and must pass an MVR check.
Must be able to drive in inclement weather, including snow, rain, ice, and wind.
Knowledge of safety awareness practices and protocols.
Knowledge of human behavior and de-escalation techniques.
Ability to communicate with clients, co-workers, other agencies and the community.
Ability to manage high stress situations routine crisis situations through de-escalation and/or physical management/safety training.
Ability to carry out diverse job duties in an efficient manner and maintain flexibility in assigned tasks.
Ability to train staff in safety practices and de-escalation techniques.
Skilled in understanding situational awareness and recognizing potential threats.
Skilled in critical thinking and problem solving.
Self-starter who takes initiative in starting and completing tasks, ability to exercise independent judgment, and work productively with a minimum of supervision.
Strong written, verbal communication, and interpersonal skills.
Must be able to maintain confidentiality in all matters relating to clients, staff, and projects.
Excellent problem solving, communication skills, and positive attitude.
Must be able to lift and move up to 50 lbs. as requested.
Required Vaccination and TB Test. AMHR has prioritized the health and safety of our clients and staff and requires all employees to receive an annual influenza (flu) shot and receive a negative TB test result prior to their first day of hire. Proof of both flu vaccination and a negative TB test will be required upon your first day of employment. A medical or religious exemption may be requested for the annual flu shot.

Nice To Haves

Bachelor’s degree or higher is preferred.
Experience working in behavioral health setting or programs preferred.
Prior safety/security/law enforcement/military background preferred.

Responsibilities

Protect AMHR staff, clients, and AMHR property by maintaining a safe and secure environment.
Identify any safety or security concerns, including signs of crime or disorder, investigate disturbances, and address them accordingly.
Report any safety concerns, security breaches, and unusual circumstances verbally and provide a written report.
Engage with clients and staff to support healthy and therapeutic engagement, management of interpersonal conflict, and prevention of escalation and other critical incidents.
Provide first-line response to escalated clients and incidents.
Perform both verbal de-escalation and physical management/control techniques on individuals showing signs of emotional, verbal and/or physical aggression.
Transport or provide support during transportation of escalated clients or clients in crisis.
Act lawfully in direct defense of life or property.
Detain criminals and evict violators.
Monitor and control access at building entrances, including patrolling the buildings and perimeter.
Monitor alarm systems or video cameras and operate detecting/emergency equipment if applicable.
Unlock and secure buildings as directed.
Greet all guests, clients, and employees in a cheerful and welcoming manner.
Participate in and help facilitate safety drills across our facilities.
Participate in multi-disciplinary meetings as requested.
Provide excellent customer service, adhering to AMHR values and philosophy of care.
Provide operational and procedural support to ensure daily operations are executed in accordance with established procedures.
Demonstrate commitment to professionalism, integrity, and sound judgment in all business transactions, and provide the highest customer satisfaction.
Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
Promote a safety-oriented culture.

Benefits

Health insurance: Kaiser
Dental, vision, and flexible spending accounts (dependent care & health care)
Company paid basic life and AD&D insurance
Long-term disability coverage
403(b) retirement plan, which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 10 Paid Company Holidays, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
Employee Assistance Program
Voluntary term life insurance
Short-term disability
Eligible for benefit if working 30 hours per week or more