Security Officer (PT) - Crowne Plaza Atlanta Perimeter at Ravinia

IHG•Atlanta, GA

2h•Onsite

About The Position

The Security Officer at Crowne Plaza Atlanta Perimeter at Ravinia is responsible for ensuring the security and safety of the hotel property, employees, and guests. This involves daily inspections, compliance with security and safety procedures, and protection against theft, crime, threats, and hazards. The role also includes investigating loss and safety incidents and completing detailed reports. IHG, one of the world's leading hotel groups, aims to deliver True Hospitality for Good, making guests and colleagues feel welcome, cared for, recognized, and respected. Crowne Plaza, a premium hotel brand with over 400 hotels globally, focuses on creating spaces that encourage connections for business, pleasure, or both, and is a trusted partner for meetings and events. The team at Crowne Plaza is described as people-first, professional, and inclusive, fostering a global community where inventive individuals who love to connect and collaborate can thrive.

Requirements

Ability to administer CPR in accordance to guidelines

Responsibilities

Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards.
Patrol and inspect with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds.
Monitor surveillance cameras and check areas for unauthorized persons or vehicles.
Coordinate towing of vehicles, unlocked doors and fire and safety hazards and document all actions.
Maintain the Security procedures and audit/department logs that may include lost and found, storing guests’ valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests.
Ensure all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required.
Escort staff and guest to car if requested.
Inspect purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property.
Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel.
Administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required.
Complete documented reports in accordance to Company and hotel polices.