Bellperson / Shuttle Driver - Crowne Plaza Atlanta Perimeter at Ravinia
About The Position
JOB OVERVIEW: Drive hotel van or designated vehicles to and from guest destinations and transport luggage to and from guest rooms in a prompt and safe manner. DUTIES AND RESPONSIBILITIES: • Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off loading the vehicle. • Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles. • Assist incoming and outgoing guests with transporting luggage to and from guest rooms. May secure, tag, and store luggage at guest’s request. • Explain and promote hotel facilities, outlets, and services to guest, and provide information to guests regarding local attractions and activities. • Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times. • Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
Requirements
- High School diploma or equivalent
- Must speak fluent English
- Valid driver’s license required
- Carrying, pushing, or lifting items weighing up to 100 pounds
- Moving about the public areas
- Handling objects, products and computer equipment
- Bending, stooping, kneeling
Nice To Haves
- guest service experience
- driving experience
- Other languages
Responsibilities
- Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off loading the vehicle.
- Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles.
- Assist incoming and outgoing guests with transporting luggage to and from guest rooms. May secure, tag, and store luggage at guest’s request.
- Explain and promote hotel facilities, outlets, and services to guest, and provide information to guests regarding local attractions and activities.
- Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
- Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
Benefits
- full uniform
- impressive room discounts
- some of the best training in the business
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
