Security Officer

Honolulu Academy of Arts•Honolulu, HI

7h•$19 - $20•Onsite

About The Position

The Security Officer maintains a proactive, prevention-focused security presence throughout the Museum. This role safeguards visitors, staff, artwork, and property through continuous patrol, consistent policy enforcement, and calm, decisive emergency response. Officers are expected to remain visible, alert, and always engaged while supporting a safe and welcoming environment. Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

Requirements

GDE State Guard License or working toward GDE Certification.
At least one (1) year of security, military, law enforcement, safety, or structured customer service experience.
Demonstrated ability to remain alert, observant, and proactive throughout an entire shift.
Experience enforcing rules and procedures consistently and professionally.
Ability to respond calmly and effectively to emergencies.
Strong written communication skills for accurate incident reporting.
Basic proficiency with smartphones, tablets, and security-related technology (e.g., reporting platforms, email, communication apps).
Physical ability to conduct continuous patrols and stand/walk for extended periods.
Ability to work as part of a team and under supervision while following operational policies and procedures.
Ability to react calmly and effectively to emergency situations, including interactions with law enforcement, Fire, and EMS personnel.
Excellent interpersonal skills, including verbal and written communication, customer service, and public relations. Ability to interact with museum visitors in a courteous and helpful manner.
Honesty, integrity, and a strong work ethic supported by commitment, enthusiasm, and follow-through.
Ability to work within and support a diverse community of visitors, artists, and employees.

Nice To Haves

Understanding of and dedication to advancing the Honolulu Museum of Art’s identity, vision, and values.
Previous training in use of two-way radios, CCTVs, and other security equipment.

Responsibilities

Conduct routine, methodical patrols of interior and exterior Museum spaces.
Monitor visitors, staff activity, and environmental conditions to identify and deter risk.
Enforce Museum rules and procedures consistently and professionally.
Respond promptly to unsafe conditions, suspicious activity, and emergencies.
Provide crowd management support during special events.
Complete accurate and timely incident reports.
Utilize smartphones, tablets, radios, CCTV, and other security technologies.
Support overall Museum presentation through routine safety and light housekeeping tasks.
Other duties as assigned.