Security Officer

Belterra Park Gaming•Cincinnati, OH

13d

About The Position

POSITION SUMMARY The Security Officer maintains security protection which includes money transactions, public relations, crowd control, performing command center functions, assisting guests, customers and team members as needed to maintain order; provides administrative support to the Security Supervisor; and performs related tasks within the area of assignment. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.) Delivers superior internal and external guest service the Boyd Gaming Way and works harmoniously with fellow team members Maintains order on Belterra Park property providing extraordinary guest service at all times and has the resiliency to deal with the difficult customer. Monitors and patrols assigned areas to provide a safe environment for guests and employees. Assists guests and employees on directions and proper procedures. Protects all transfers of money on the gaming floor as well as the physical transportation of jackpots. Assists sick or injured guests and employees. Reports unsafe or hazardous conditions. Checks identification of all persons that appear to be under 21 years of age. Stays alert for, reports, and responds appropriately to all violations on company property. Composes accident/incident reports and witness statements when necessary. Operates company vehicles in a safe manner. Responds to Emergency situations as necessary. Conducts emergency actions including, but not limited to performing evacuations, establishing and maintaining cordons, and perimeters. Performs dispatch activities and logs all dispatches accurately. Prepares detailed reports on security incidents and submits to Security Management for review. Maintains confidentiality with respect to company and guest information.

Requirements

Effective verbal and written communication skills
Ability to maintain extremely confidential information
General familiarity with investigative procedures
Must be bondable with no felony convictions
Valid government-issued photo identification, required
Ability to obtain the appropriate work authorization per gaming regulations
Ability to work in a drug free environment and pass a chemical dependency test as required
Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations
The skills are typically acquired through two months of on-the-job training, or through related experience

Nice To Haves

Ability to compose clear, accurate, and concise reports preferred.
CPR Certificate and blood borne pathogen training preferred.

Responsibilities

Maintains security protection which includes money transactions, public relations, crowd control, performing command center functions
Assists guests, customers and team members as needed to maintain order
Provides administrative support to the Security Supervisor
Delivers superior internal and external guest service
Maintains order on Belterra Park property providing extraordinary guest service at all times and has the resiliency to deal with the difficult customer
Monitors and patrols assigned areas to provide a safe environment for guests and employees
Assists guests and employees on directions and proper procedures
Protects all transfers of money on the gaming floor as well as the physical transportation of jackpots
Assists sick or injured guests and employees
Reports unsafe or hazardous conditions
Checks identification of all persons that appear to be under 21 years of age
Stays alert for, reports, and responds appropriately to all violations on company property
Composes accident/incident reports and witness statements when necessary
Operates company vehicles in a safe manner
Responds to Emergency situations as necessary
Conducts emergency actions including, but not limited to performing evacuations, establishing and maintaining cordons, and perimeters
Performs dispatch activities and logs all dispatches accurately
Prepares detailed reports on security incidents and submits to Security Management for review
Maintains confidentiality with respect to company and guest information