Security Officer - MAIN

Children’s Hospital of Philadelphia•Philadelphia, PA

63d•$21 - $26

About The Position

This role provides for a safe and secure environment for patients, families, and staff. Also provides a high degree of customer service for visitors, families and staff by helping with way finding and other general questions and requests for assistance. Will also respond to all emergency situations and participate as a first responder during such situations. The Security Officer, through his or her normal duties, provides for a safe and secure environment for patients, families, and staff. Also provides a high degree of customer service for visitors, families and staff by helping with way finding and other general questions and requests for assistance. Will also respond to all emergency situations and participate as a first responder during such situations. This role requires an ACT 235 certification within 4 months of hire; to review the steps to obtaining, please view more information here: Initial Application for Certification (pa.gov).

Requirements

High School Diploma / GED Required
Ability to operate a company vehicle and/or be insured on a CHOP policy required (Required proficiency)
Ability to work all shift times, and rotate between shifts as needed required (Required proficiency)
Ability to wear a respirator device required (Required proficiency)
Driver's License - Department of Motor Vehicles - upon hire - Required
PA Act 235 - Pennsylvania State Police - within 4 months - Required
CPI Training - Crisis Prevention Institute - within 6 months - Required

Nice To Haves

Associate's Degree in Criminal Justice, Management or related field Preferred
At least one (1) year of security experience in hospitals, law enforcement, other related Criminal Justice agencies, or military duty with honorable discharge Preferred
Basic proficiency with on-line training, computer-based incident reporting, access control/alarm, weapons detection, and closed-circuit television [CCTV] systems
Basic proficiency with office software (Microsoft Office) including email & calendar (Outlook)
Strong verbal and written communications skills
Strong conflict resolution skills
Ability to respond quickly and calmly where individuals may be exhibiting negative or threatening behavior
Certified Healthcare Security Officer (CHSO) - International Association for Healthcare Security and Safety - upon hire - Preferred

Responsibilities

Provides for a secure environment by Performing entry screening at fixed posts and patrolling buildings.
Enforces all security and safety policies and procedures of the Enterprise.
Reports all problems and emergencies to immediate supervisor, and documents security incidents with a written report and daily activity logs.
Promptly responds to all calls and requests for service or emergencies.
When assigned, patrols the immediate surrounding areas and all parking areas utilizing a patrol vehicle or on foot.
Screens all individuals entering the facilities to ensure that they have a business purpose to be in the building.
Checks ID badges, and ensures that all visitors, employees, and contractors wear badges as required.
Confirms that all visitors, vendors and contractors are authorized to be on the property and have been signed in.
Ensures that all individuals comply with the Enterprise's rules and regulations.
Escorts all unauthorized persons from the property.
Provides security escorts when requested for employees, patients, patient families and visitors.
Completes a security escort assignment throughout the Enterprise as directed by a supervisor.
Notifies supervisor when directly requested to provide an escort by any personnel.
Provides the escort with a friendly demeanor in accordance with our ICARE values.
Screens individuals for weapons and/or prohibited items.
Where appropriate, uses either a handheld or walkthrough/by weapons detection device to identify weapons or prohibited items.
Any identified weapons or prohibited items are appropriately documented and secured.
When appropriate, returns the weapons or prohibited items upon the individual leaving the property.
Responds to patient restraint events as needed
Assist clinical teams with the management of aggressive patients.
Hold limbs of patients while restraint devices are applied, or a medical procedure is completed by clinical team members.
Responds immediately to all routine and emergency situations as directed by a Supervisor, Base Operator or by witnessing firsthand.
Responds promptly to all routine security calls and notifies Base of outcome.
Provides support during helicopter landings.
Acts as a member of the Fire Brigade during fire alarms.
Participates as needed in all Emergency Preparedness Events.
Intervenes as necessary in verbal and physical conflicts to ensure the safety of all persons.
Assists with campus parking issues.
Identifies and documents all illegally parked vehicles.
Notifies supervisor to call for tow truck and/or police services as may be necessary.
Assists parking team members as necessary with parking related matters.