Security Officer

Intermountain Health

1d • Onsite

About The Position

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility, enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property. The role involves operating and monitoring security technology systems, including surveillance cameras, access control systems, and alarm systems, and ensuring their proper functioning. Key responsibilities also include de-escalation techniques, managing violent patients, ensuring regulatory compliance (e.g., HIPAA), responding to bomb threats and suspicious packages, participating in safety drills, conducting searches, performing safety inspections, enforcing parking regulations, and collaborating on investigations with HR and law enforcement.

Requirements

• Current Driver’s License (if applicable for the role).
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
• At least 21 years of age.

Nice To Haves

• One-year previous law enforcement, corrections, public safety, military police or security experience.

Responsibilities

• Provide a safe environment for patients, visitors, employees, and volunteers.
• Monitor visitor or patient activity.
• Monitor the premises in and around the facility.
• Enforce policy.
• Provide assistance and direction.
• Respond to emergencies.
• Provide protection for employees, visitors, and Intermountain property.
• Operate and monitor security technology systems, including surveillance cameras, access control systems, and alarm systems.
• Ensure proper functioning and maintenance of security equipment.
• Use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force (De-escalation).
• Intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary (Dealing with Violent Patients).
• Ensure compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement (Regulatory Compliance).
• Respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility (Bomb Threat/Suspicious Package Responses).
• Engage in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations (Participation in Drills).
• Perform respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements (Conducting Searches).
• Conduct inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks (Safety Inspections).
• Enforce parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience (Parking Enforcement).
• Collaborate with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety (Investigations).

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.
• The PEAK program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
• Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees