Security Officer - Branson Convention Center

ASM Global•Branson, MO

3d•Onsite

About The Position

The part-time Security Officer at the Branson Convention Center, a Legends Global managed facility, plays a vital role in ensuring the safety and security of all guests, staff, and property by monitoring and patrolling the facility. This role supports the full-time security staff by providing shift coverage during leave, events, peak activity times, and as-needed operational support. Part-time Security Officers play a key role in ensuring the safety and security of all guests, staff, and property during events and routine operations. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Requirements

Previous experience in security, public safety, or a related field is preferred
Familiarity with security protocols in a venue, event, or public assembly environment is a plus
Strong conflict resolution and de-escalation skills with the ability to stay composed in high-pressure situations
Clear and professional written and verbal communication skills; ability to follow directions and relay information clearly
Basic computer skills and familiarity with security systems and two-way radios
Physically able to patrol on foot for extended periods, lift up to 50 lbs, and respond quickly to emergencies; must be comfortable working in varying noise levels and environments
Flexible, dependable, and adaptable to changing needs, schedules, and priorities
Team-oriented with a professional demeanor and commitment to maintaining a safe, welcoming atmosphere
Must hold or be able to obtain First Aid/CPR/AED and Trained Crowd Manager (TCM) training
Must be legally authorized to operate a motor vehicle in the United States

Responsibilities

Monitor security camera and parking systems as well as maintaining active coverage of the Command Office
Conduct routine patrols of the facility to ensure a safe and secure environment for patrons, staff, vendors, and event participants
Monitor crowd behavior and intervene in disturbances or unsafe situations in a calm and professional manner
Promptly respond to emergencies, alarms, or incidents in accordance with venue policies, and escalate to management or law enforcement when appropriate
Complete detailed and accurate incident reports; participate in post-incident reviews with management
Inspect doors, windows, gates, stairs, escalators, parking lots, parking garages, and other safety systems to ensure proper function and facility security
Assist with access control, crowd management, and building lockdown or evacuation procedures as needed
Maintain logs of key distribution, equipment usage, and shipping/receiving documentation
Deliver exceptional customer service while interacting professionally with clients, guests, employees, and exhibitors
Support event operations as needed, including serving as parking attendant, alcohol monitor, crowd control officer, or dock marshal
Remain flexible and responsive to dynamic event needs, including changes in post assignments or responsibilities
Work irregular hours including evenings, weekends, and holidays based on event schedules and facility needs
Perform additional duties and special assignments as required to support facility safety and operations