Security Officer - Morning Shift

Allied UniversalMcLean, VA
13h$25

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Corporate Welcome Desk in McLean, VA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer at a high-end retail location, you will be the welcoming first point of contact while supporting security-related operations. You will help manage access, greet and assist guests, communicate clearly with store teams, and report concerns with professionalism. At Allied Universal, you will bring integrity, teamwork, and a people-first approach to a role where reliability and innovation are valued every day.

Requirements

  • Customer service experience is preferred.
  • Access control and/or badge experience is preferred.
  • Comfortable using a computer or tablet is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service while performing front desk duties, including greeting customers and staff, answering questions, and directing people to the appropriate area within the retail location.
  • Carry out security-related procedures and site-specific policies at the front desk, including access control, key and/or badge accountability, and maintaining visitor and/or vendor logs.
  • Monitor security-related systems from the desk such as cameras, alarms, and communications equipment, and report irregular activity according to post orders.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events, notifying site management and/or emergency services when appropriate, and assisting with crowd and/or line management.
  • Support retail loss prevention efforts by observing customer traffic patterns from the front desk, providing service-based presence to help to deter disruptive behavior, and escalating concerns to management per established procedures.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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