Security Officer

Banner Health•Glendale, AZ

22h•Onsite

About The Position

At Banner Health, we understand that good health care is key to a good life. This position is for a Security Officer at Banner Health in the west valley of Phoenix, specifically at Banner Estrella, Banner Boswell, Banner Del Webb, and Banner Thunderbird Hospitals. In this role, you will be responsible for responding to emergency situations, assisting in ensuring patient and visitor safety and security, patrolling service areas including the grounds, and providing alarm monitoring and response. The position involves varied assignments and shifts, including both day and night shifts operating in 12-hour increments. There is an 18% night shift differential for working at least two hours within the 7 PM to 7 AM window. This role is system-wide, meaning officers may be assigned to work at any facility as needed. The Security Officer will provide guidance and direction to staff, visitors, and patients during security emergencies and will proactively identify, deter, and respond to security incidents. This opportunity includes participation in a variety of health, financial, and security benefits.

Requirements

Must maintain required security certifications
Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy
Must possess the ability to make accurate observations and exercise good independent judgment in a variety of situations (including emergencies)
Must demonstrate the ability to write comprehensive security reports
Must successfully complete all required security departmental training, including department specific annual training and mandatory training as assigned
Must successfully complete Banner Health Basic Officer Academy
Must present a professional appearance and demeanor at all times and must possess strong verbal communications skills
Must qualify and maintain proficiency with assigned non-lethal weapons
Must be able to demonstrate the ability to perform physical requirements of the position
Capabilities will be demonstrated through the successful completion of similarly related skills testing (44 running steps and 20 down ups (partial burpees) in under 2 minutes)
Employees hired on or after January 1, 2019 will need to successfully demonstrate the physical requirements before starting in the role
Employees hired before January 1, 2019 must be able to successfully demonstrate the physical requirements by December 31, 2019
If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered
This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role
Employees must possess a Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment
Employees working at Banner Behavioral Health Hospital must sign a Criminal History Affidavit upon hire

Nice To Haves

Prior law enforcement, military, Corrections, healthcare or advance security experience
Additional related education and/or experience

Responsibilities

Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff
Responds to all emergency codes for assistance and control
Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment
Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control
Serves as a security subject matter expert
Assists medical staff in restraining and handling troubled/combative patients
Ensures security policies are being followed
Patrols unoccupied areas and sets the alarms when appropriate
Locks and unlocks facility doors at prescribed times
Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department
Releases bodies from the morgue, ensuring that all paperwork is complete
Checks alarms to ensure they are in proper working order
Escorts patients, visitors and employees when required for security purposes
Participates in security lead training designed for staff
Maintains current knowledge of applicable laws and regulations
Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed
Appropriately and effectively utilizes assigned non-lethal weapon according to policy and training
Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors
Maintains an accurate log of all relevant security activities during each shift
Professionally testifies in criminal court, state hearings and review boards when required
Based on area of assignment may assist in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems
Provide guidance and direction to staff, visitors and patients during a security emergency
Proactively identify, deter and respond to security incidents