Security Officer

Kansas Crossing Casino LCPittsburg, KS
21d

About The Position

The Security Officer is responsible to positively impact the safety and security of the company assets to include guests and Team Members while maintaining guest satisfaction and support the casino core values of Fun, Friendly and Community. He/She will demonstrate Hometown Hospitality and delivering Fun while enforcing the Responsible Gaming Plan as well as adherence to Internal Control Procedures.

Requirements

  • Must be a minimum of 18 years of age.
  • High school diploma or GED equivalent required.
  • Formal security or law enforcement training, schooling or certification required; related on the job experience may be considered in lieu of formal training.
  • Previous security, military or civilian police officer training and/or experience required.
  • Ability to: read, analyze, interpret and comprehend technical procedures, government regulations, instructions, and correspondence/memos; write reports, business correspondence and procedure manuals; effectively present information and respond to questions from groups of managers or staff, guests and the general public.
  • Maintain confidential information.

Responsibilities

  • Attend daily briefings and meeting, being on time and participating in a positive manner.
  • Ensure the smooth operation of the Security Department through following prescribed policies and procedure as well as adhering and enforcing the Responsible Gaming Plan and complying with Internal Control Policies and Procedures.
  • Responsible for writing reports in a clear and concise manner noting only factual information without interjection of one’s personal opinion.
  • Respond to all non-routine incidents taking appropriate actions and making the proper notifications.
  • Performs currency transports in accordance with casino procedures.
  • Maintains a professional appearance.
  • Communicates with other security personnel via two-way radios, using established "10-codes".
  • Ensure quick, fair and consistent results to customer complaints.
  • Safeguard property assets.
  • May be responsible to First Aid situations to administer CPR.
  • Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
  • Ensure the integrity of gambling, banking, count room and cash handling procedures.
  • Responsible for proper handling of confidential information, reports, incidents, and materials.
  • Responsible for communication within the department ensuring that information is shared with Team Members.
  • Inform security senior management team of information necessary to the efficient operation of the casino.
  • Deliver Hometown Hospitality and deliver Fun as well as live the core values of Fun, Friendly and Community.
  • Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values of Fun, Family and Community.
  • Perform other duties as may be assigned by department and/or company management.
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