Security Officer

Mass General Brigham • Middleborough, MA

1d • $23 - $33 • Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary -Provides safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. -Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. - Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.

Requirements

• High School Diploma Required
• Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
• Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.
• Works effectively both independently and in teams. Able to multitask.
• Strong problem-solving skills.
• Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.
• Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
• Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.
• Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.
• Strong writing skills to provide and maintain documentation to support data.
• Intermediate computer skills: typing and use of database software.

Nice To Haves

• Bachelor's Degree Criminal Justice preferred
• Class D Passenger Vehicle Driver's License [State License] - Various Issuers preferred
• Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred
• Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred
• Experience in hospital, security/police, emergency medical or customer services 2-5 years preferred

Responsibilities

• Provides safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas.
• Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.
• Responsible for the arrest of criminal suspects under the authority of State Special Police license.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED