P/T SECURITY OFFICER

Nooksack Northwood CasinoLynden, WA
4dOnsite

About The Position

Provides effective property-wide security and first-aid response while ensuring excellent internal and external customer service. Follows established policies and procedures, internal controls, and applicable tribal, state, and federal regulations and laws.

Requirements

  • Ability to obtain and maintain a Nooksack Tribal Gaming Agency License and Class III Washington State Gaming License.
  • Must be at least 21 years of age.
  • Must be able to obtain and maintain valid certification in First Aid/CPR/AED within 60 days of employment.
  • Must be able to obtain and maintain a valid Washington State Class 12 or 13 Alcohol Server’s Permit and TIPS for Gaming certification.
  • Washington Drivers license with acceptable and safe driving history.
  • Knowledge of the principles of physical and personal security and risk management.
  • Knowledge of casino operations, surveillance equipment and relevant policies, procedures, and internal controls.
  • Knowledge of department codes.
  • Ability to communicate clearly on a variety of two-way radios.
  • Knowledge of PBX systems.
  • Knowledge of alcohol service laws.
  • Report writing and incident investigation skills.
  • Problem solving skills.
  • Positive customer service skills.
  • Computer application skills including word processing and e-mail.
  • Ability to tell when something is wrong or is likely to go wrong.
  • Ability to see and hear within normal range.
  • Ability to remain calm and perform duties under stressful conditions.
  • Ability to maintain confidentiality of sensitive information.
  • Ability to read, write, speak, and understand English
  • Must be able to lift and/or pull up to 25 lbs. repeatedly.
  • Performs sustained high level of physical activity, including running and jogging.
  • Stands and walks for extended periods of time.
  • Must be able to bend, kneel, twist, and pull.

Nice To Haves

  • Successful casino security or law enforcement related experience.
  • Insurance claims or criminal investigation experience.

Responsibilities

  • Observes and monitors activities on property for the protection of assets and the safety of patrons and employees.
  • Responds to and ensures resolution of patron and/or employee verbal and/or physical altercations within scope of authority.
  • Responds to calls for first-aid and assists to the limit of ability and certification.
  • Responds to service calls for escorts, gaming chip fills/credits, money transports and audits, and winner verifications.
  • Promotes compliance of policies and procedures while practicing positive employee relations.
  • Issues and receives controlled key sets, and vendor, guest and employee badges in accordance with internal controls.
  • Assists in the maintenance of computerized records, files and databases, including, but not limited to, information relative to the company, its operations and personnel and guest- specific information.
  • Provides accurate and timely documentation and reporting of department activities and status.
  • May assist in maintaining and optimizing department material and equipment inventories.
  • Promotes continuous improvement in the performance of the department and its employees.
  • Complies with established policies, procedures, laws, regulations, and internal controls.
  • Such other job related duties as may be assigned by instruction from management.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service