Security Officer

Pyramid Global Hospitality•Tampa, FL

7h•Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. They offer comprehensive benefits, including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee hotel rates, along with ongoing training and development. The company operates over 230 properties worldwide. This specific role is at Hotel Flor Tampa Downtown, a Tapestry Collection by Hilton property with 210 guest rooms and extensive meeting space. The hotel aims to provide outstanding service and memorable guest experiences through its strong culture. The Security Officer position is for a highly engaging, safety and customer-focused individual responsible for the safety and security of guests, employees, and the property. This role also involves supporting other department activities to ensure high levels of guest and employee service. It is an opportunity for a driven individual to grow and learn within a world-class property.

Requirements

High school diploma or equivalent.
2 years Security or Police (military or civilian) experience.
Able to work a flexible schedule to include nights, weekends and holidays.
First Aid/CPR certification.
High quality written and oral communication skills.

Nice To Haves

Prior hospitality/purchasing experience.
At least one year customer service experience.
2 years of college in a safety, security or hospitality related discipline.
Instructor rating for First Aid/CPR.
Exposure to the hotel environment.

Responsibilities

Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
Follow safety procedures to ensure a safe working environment for guests and associates.
Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
Assure the security of guest and employee information both in written reports and in general business operations.
Complete all Daily Activity and Incident Reports.
Help assure compliance with Liquor Laws.
Assist in developing and presenting security related programs.
Review and edit written records produced by Security Officers.
Aid in other job classification as determined necessary by immediate superior.