Security Officer

SSM Health • Waupun, WI

1d • Onsite

About The Position

This role provides a reasonably safe and secure environment for staff, patients, and premises by offering security services and acting as a first responder to urgent facility matters. The Security Officer also serves as a role model and guide to junior officers. Key responsibilities include protecting property and staff through interior and exterior rounds, observing for safety and security issues, theft, and monitoring parking lots. The officer promotes visitor and employee safety by conducting door checks, detecting lighting deficiencies, confirming proper elevator operation, assisting with disruptive individuals, patient restraints, and providing escorts. The role involves responding to requests for assistance, escorting emergency personnel, and providing post-mortem services. Professional customer service is essential when dealing with complex situations, proactively identifying safety and security hazards, and communicating with clinical staff. The officer observes and reports security concerns, completes incident reports and shift logs, and provides maintenance assistance related to property conservation and campus safety, such as alarm testing, checking life safety equipment (AEDs, oxygen tanks, fire extinguishers), access control, and badging. Additional duties include creating and issuing ID badges, investigating incidents using video management systems, and conducting regular fire, elopement, infant abduction, and panic alarm testing. The position may also involve field training and operating a motor vehicle for patrol, requiring a constant state of alertness and safe conduct.

Requirements

• High School diploma/GED or 10 years of work experience
• Two years' experience
• Following extension of a conditional offer of employment, applicant must successfully complete a psychological assessment to confirm suitability for the rigors of providing security services as set forth in this job description.
• State of Work Location: Illinois Driving Record - Motor Vehicle Report (MVR) And Driver License - Issued in the United States And Firearm Owner Identification Card (FOID) - Illinois State Police And Permanent Employee Registration Card (PERC) - Illinois Department of Financial and Professional Regulation (IDFPR) Or Active Law Enforcement Officer - Illinois Law Enforcement Training Standards Board (ILETSB)
• State of Work Location: Missouri & County of Work Location: All Except St. Charles County Driving Record - Motor Vehicle Report (MVR) And Driver License - Issued in the United States
• State of Work Location: Missouri & County of Work Location: St. Charles County Driving Record - Motor Vehicle Report (MVR) And Driver License - Issued in the United States And Security Officer License - St. Charles County Or Security Officer License - St. Louis Metropolitan Police Department
• State of Work Location: Oklahoma, Wisconsin Driving Record - Motor Vehicle Report (MVR) And Driver License - Issued in the United States

Responsibilities

• Protects property and staff by conducting interior and exterior rounds, observing for safety and security issues, theft, and monitoring of parking lots.
• Promotes visitor and employee safety while they are on the organization's property by providing door checks, detecting lighting deficiencies, confirming proper operation of elevators, assisting with disruptive individuals, patient restraints and provides escorts to both staff and clients when requested.
• Responds to overhead pages or requests for assistance, including escorting emergency personnel through the building, as well as provide post-mortem services.
• Provides professional customer service when dealing with complex and dynamic situations when approached by staff or clients and utilizes a proactive approach to identifying safety and security hazards by communicating with clinical staff.
• Observes and reports any security concerns/assessments.
• Completes incident reports and shift logs and forwards to appropriate individuals.
• Provides maintenance assistance through property conservation and campus safety approaches such as: alarm testing, check life safety equipment, automated external defibrillators (AEDs), oxygen tanks, fire extinguishers, access control, badging, etc., door integrity checks etc.
• Creates and issues ID badges.
• Reviews and investigates incidents utilizing the video management system.
• Conducts regular fire alarm, elopement, infant abduction, and panic alarm testing.
• May be responsible for field training.
• May operate motor vehicle to patrol.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED